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 ★★☆☆ LG Optimus 4X HD ☆☆★★, JellyBean 4.1 Is LIVE!!!!

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MystiqueLife
post Jan 26 2014, 01:57 AM

127.0.0.1
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475 posts

Joined: Feb 2010
Hey guys,

Just want to share my experience with you.

I have bought a unit of this phone back in 2012 from this thread: LINK.

As you can see, it is stated that there is a two years warranty coverage for that phone.

My phone's digitizer has recently malfunctioned. Brought the receipt purchase which stated clearly 2 years warranty to the LG service centre and was told that it is out of warranty.

SIS is no longer affiliated with LG and the service personnel contacted SIS but has never gotten any feedback from them.

I paid the repair cost for the phone because I did not wanted to waste anymore time.

Contacted the seller, never got a reply. Anyways, the receipt clearly stated that warranty is covered by SIS/LG. vmad.gif vmad.gif vmad.gif
MystiqueLife
post Jan 26 2014, 01:14 PM

127.0.0.1
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Junior Member
475 posts

Joined: Feb 2010
QUOTE(herojack41 @ Jan 26 2014, 12:02 PM)
is kinda tricky that how it works actually

LG malaysia itself is offering 1 year warranty and then when reached distributor hands it maybe they have some agreement with LG providing 2 years warranty OR it still 1 year from LG malaysia and the second year is with distributor warranty itself.

i think your situation is...LG changed main distributor thus caused you unable to claim the warranty AS the warranty policy could be the 2nd year warranty is distributor taking care of it.

sorry to heard that bro.....how much you paid for the digitizer? you drop it?

added:

second condition it might be still LG 1 year and second year is from the SHOP itself.

mine were second year from the SHOP stated clearly during my purchase from a dealer at sungei wang.

also LG phone is all the while is 1 year warranty...thats why i also curious until i also ask in that thread
*

Not sure what is going on but I will check with the tribunal later on.

Total repair is 200, I didn't drop it. The digitizer is working just that the middle part ~1cm is not responsive so I have problems replying WhatsApp messages without minimising the keyboard or change the icons in the home screen. Can still call and do other things though. laugh.gif

My receipt clearly states that the shop doesn't provide any warranty coverage, all from SIS/LG.
Contacted the dealer, was told to check with LG. doh.gif doh.gif

This post has been edited by MystiqueLife: Jan 26 2014, 01:15 PM
MystiqueLife
post Jan 26 2014, 06:46 PM

127.0.0.1
***
Junior Member
475 posts

Joined: Feb 2010
That's the thing, need other buyers to come out if they are in the same situation.
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