problem 1:
the seller facing too much applications submitted each week. sign of greediness. telco already keeping an eye on it. yet receiving more and more applications. therefore this problem persist.
problem 2:
when one complain in his thread, other old customer will come up and compliment otherwise. because back couple months ago, it's quite smooth, therefore they get it nice and quick. back then, service new, and telco not aware of it. till now, telco is seeing exponential applications each time and therefore seller's submission is in watch out list.
problem 3:
once customers paid, and afraid of offending the seller, they just put it in a very nice and polite way to request for their service activated. and this create a confusion for new comers.
all in all, for all new buyer, do a bit homework. check around, ask questions. service all the same. same telco. same network. same speed. don't be deceit by fancy terminologies: sim card fee, activation fee, form fee, etc....etc....they are all the same.
at last.i get refund from him, just.now.... my.case.solved. thx