although my case was already solved, currently i've seen some of the seller's customers facing some "similar pattern" of problem..received Simcard but modem/phone not received yet..this type of pattern is exactly the same as my case, in which later on I have opted for refund on the modem..kesian the customers waiting for damn long and don't know will wait until when..lack of communication too until some customers became worried and they don't know what is happening..To all of you customers who are currently facing delays with the seller, please make your complain, there's nothing to hide as everybody needs to know how customers are badly treated..