Hi Trnsfrmr,

I really do hope that they will take action on it.

Keep calling them and try to talk to the boss directly. Normally i will straight drive to their office straight in the morning once i know their boss is in although i'm from PJ area. Talk to the boss directly to ask for refund and get him to pass the cheque to his staff if he will not be in as he's quite hard to catch although he'll be in his office most of the days.

Good luck to you and let's keep posting in relevant sites to warn everyone against them.

The thing is that they can state all the big companies below as their customers so i hope the HR people working for any of these companies below will revoke against dealing with them :
- LVMH Watch & Jewelry Sdn Bhd
(Louis Vuitton)
- Nagase (Malaysia) Sdn Bhd
- Haier Electrical Appliances(M) Sdn Bhd
- F.J. Benjamin Lifestyle Sdn Bhd
- Forever Living Products Malaysia
- Kenny Rogers Roasters
- Sigma Water Engineering (M) Sdn Bhd
- Averex Technology Sdn Bhd /
Chemicals Sdn Bhd
- Insite My Systems Sdn Bhd
- Principle Perspective Engineering Sdn Bhd
- Cybertech Enterprise
- United Print Process Sdn Bhd
- XKL Worldwide
- Eon Bank Bhd
- ISC Corperation Sdn Bhd
- Hager Malaysia
- University Technology Malaysia

How long is it anyway since you've asked for refund? For me it took almost a week.

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Added on November 22, 2010, 5:21 pmNow it seems that they have just created a Facebook website offering the same deals that we've been postpone.

Extremevac Facebook website : http://www.facebook.com/people/Agensi-Pela...10916927&v=wall

Let's try to warn everyone of this!

Hi Ookb,

I already waited for a week. Last week the staff told me the boss Mr.Lai went to take tour so no one issue the cheque. Today I called Mr.Lai he said he will check with account and call me back and as usual no return call. I wonder those big companies so call their customers are true or not. Maybe they just bought their services once and no more already or maybe it is only advertisement trick and the info is not true.

Extreme vacation is really EXTREMELY disappointed me. Spoil my holiday plan. Hope the ministry will take back their license and no one will be the next victim

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Added on November 22, 2010, 9:05 pm
wltan15,

Then you better get back your refund and book with another agency if you still want to go to holiday. Good Luck. I am still waiting for my refund. As like ur case, 12 Nov called me said 16th trip cancel. That time we already applied leaves he tot we no need to work one....Really damn piss off.

OMG. So many people had the same experience with Extremevac.

Here's my story.

My Korea trip is supposed to be on 16-Nov.

3 weeks before 16-Nov, I called them to confirm if everything is ok and ask for flight & hotel details.
The Miss Ohara said nt so early, they are planning for October trip.
Will only inform us early November.

Come on..any agency will tell you that you can't book flight last minute.
Usually the tour group will have to be finalized 1 month before departure. Fine.

1 week before the trip, before I apply for leave, I call them again to confirm.
Miss Ohara said the tour is confirm, don't worry.

Suddenly on the 10th, just 5 days before the trip, Mr Lai called and said the trip cancelled coz not enough people.
Kononnya, the one big family in the tour group didn't respond to them until last minute.
I was thinking, since you know last minute cannot do anything already, why didn't you tell me earlier?
At least I can still find another agent and make my trip in Nov!
I am down, sad, and angry. You know that kind of desperate feeling when you are all ready to have fun and suddenly it's all ruined??!

And the worst thing is the st*p*d Mr Lai didn't even said sorry.
Talk so fast on the phone and so rush to put down the phone. This is called "irresponsible"! How to be successful like that?
When I talked to their staff (Stephanie). She also said she knew Mr Lai's st*p*d attitude.

It's been 2 weeks and I am still waiting for my refund.
This Monday I called them and Mr Lai said he will only issue cheque this Friday.
Why FRIDAY??!!! Why cannot today???!!!
I better get my cheque this week or else I will make report.

To make myself feel better, I signed up with another agent (Hello Holidays). Their office is just a few shops away from Extremevac and very good service.

Reminder to all:
PLEASE AVOID EXTREMEVAC AT ALL COST! NOT CUSTOMER ORIENTED, NOT HONEST, NOT RESPONSIBLE & NOT PROFESSIONAL!!!

I hope they close shop..less people get into trouble..

wltan15,

Which officer u deal with? What is his/her name?

My last update from MOT is still under investigation and it is last week update. After that no new update