Anyone has an experience with Ellys Outdoor...?

http://ellysoutdoor.blogspot.com/
http://www.mudah.my/ellys-outdoor
https://www.facebook.com/ellys.outdoor
https://twitter.com/EllysOUTDOOR

Booked a trip to Semporna with her & she failed to pay another 50% balance to the resort.
At the end we need to pay ourselves.
Now still waiting email reply from her for an explanation but no luck.
Thinking to report to the police next week.