Anyone heard of any bad thing/experience with Confidence Travel and Tour before?
Travel Bad Travel agencies & Complains , Including hotels & marketing ploys
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 Aug 24 2013, 01:01 AM
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#1
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All Stars
26,503 posts Joined: Jan 2003 
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Nov 3 2013, 12:56 PM
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#2
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All Stars
26,503 posts Joined: Jan 2003
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QUOTE(addylee @ Nov 3 2013, 12:45 PM) beware of Malaysian Harmony tour guide.. there are scams on this tour guide.. You have to elaborate to justify your claim |
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Nov 24 2013, 12:54 PM
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#3
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All Stars
26,503 posts Joined: Jan 2003
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QUOTE(furryfluffy @ Nov 24 2013, 12:17 AM) Beware of AGODA "free cancelation 2 days before arrival" etc Need to read the fine prints. As long as it is within the T&C, then the free cancellation holds.Just canceled mine 40 days in advance and charged USD15.00 as cancellation fees I Canceled booking.com only USD1.00 for same hotel |
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Nov 24 2013, 01:07 PM
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#4
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All Stars
26,503 posts Joined: Jan 2003
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QUOTE(furryfluffy @ Nov 24 2013, 12:58 PM) Not in the fine print. Im very careful with this If i recall, at the room selection page, it will state whether there is a $15 processing free or free cancellation choice.This USD15.00 is processing fee  I hv been using booking.com for my previous trip and it was good. This time regretted using AGODA For those with free cancellation, you can see this at the manage your booking page: Total amount charged : USD 375.42 Cancellation Fee : USD 0.00 Refund : USD 375.42 This post has been edited by Human Nature: Nov 24 2013, 01:09 PM |
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Nov 24 2013, 01:32 PM
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#5
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All Stars
26,503 posts Joined: Jan 2003
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QUOTE(furryfluffy @ Nov 24 2013, 01:28 PM) This is what they show before booking & after key in credit card details (Standard) It is under 'Manage your booking' at your account profile. I have saved it as PDF and would provide it as evidence if there is any 15$ being charged. Anyway, no plans to cancel my booking yet  |
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Nov 24 2013, 01:49 PM
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#6
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All Stars
26,503 posts Joined: Jan 2003
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QUOTE(furryfluffy @ Nov 24 2013, 01:41 PM) Ya, that's after you made the confirmation payment. Not prior to the payment. Merchants do not have a right to simply charge a fee without informing the customers. As for Agoda, they do display whether there is a $15 fee or totally free at the room selection page.While they have the rights to avoid spam booking and charge a fee, USD15 quite high and came as a surprise. Anyway, enjoy your trip |
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Nov 24 2013, 02:13 PM
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#7
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All Stars
26,503 posts Joined: Jan 2003
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QUOTE(furryfluffy @ Nov 24 2013, 02:03 PM) Nope This is what i have got, comparison between the left and right side:Attached thumbnail(s) 
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Nov 24 2013, 02:19 PM
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#8
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All Stars
26,503 posts Joined: Jan 2003
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QUOTE(furryfluffy @ Nov 24 2013, 02:15 PM) Yes I have seen yours also, i guess their system also also abit crazy sometimes hahaBut the room I book is the "Free Cancellation" one |
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Nov 24 2013, 10:21 PM
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#9
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All Stars
26,503 posts Joined: Jan 2003
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QUOTE(furryfluffy @ Nov 24 2013, 10:20 PM) After I lodged a complaint, i got this: Nice. One thing I like about Agoda is, they do reply to emails. Thanks for sharing  » Click to show Spoiler - click again to hide... «  |
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Mar 4 2014, 12:14 PM
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#10
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All Stars
26,503 posts Joined: Jan 2003
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QUOTE(jenli_84 @ Mar 4 2014, 11:48 AM) why said so? i join before their Euro trip...not bad you quote the wrong person |
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