May I know what are the charges for upgrading Streamyx (512kbps to 4mbps)? Is it worth upgrading to 4mbps?
Streamyx Streamyx 4Mbps Club V5
Streamyx Streamyx 4Mbps Club V5
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Feb 23 2013, 09:16 PM
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#1
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May I know what are the charges for upgrading Streamyx (512kbps to 4mbps)? Is it worth upgrading to 4mbps?
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Feb 25 2013, 04:08 PM
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#2
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QUOTE(ahcheap @ Feb 24 2013, 08:54 PM) No extra charges , free modem wil b given. Installation charge rm88 is waived. Upgrade at zero cost now. Thank you for the for the info |
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Mar 1 2013, 10:57 PM
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#3
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Is Streamyx 4MBPS really that bad?
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Mar 1 2013, 11:35 PM
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#4
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QUOTE(nymerine @ Mar 2 2013, 12:28 AM) As I said, speedtest.net's ping is not reliable, open up command prompt and do simple ping to lowyat.net or google.com as example, and do use LAN cable, not wifi because it's unreliable. Do they throttle PPS or downloading apps from iTunes?For local connection, as in, only in Malaysia connection, there should be no difference between these packages using all kinds of IP address. For international however, really depends on your IP ranges and the route it passes through. AFAIK, different IP ranges will go through different international gateway, as in the local's one, from the local's it will go through to the same international routes. Right now I'm using 175.144.* IP to do this tracert, as you can see, latency to destination is 235ms on average Now, if you ping to nimetsu.asia, you might get different latency if you're on different IP range such as 60.54.* and such. CODE Tracing route to trap.nimetsu.asia [192.210.209.101] with TTL of 32: 1 0ms 0ms 0ms 192.168.1.1 2 14ms 14ms 13ms 219.93.218.177 <-- local gateway 3 13ms 14ms 14ms 175.144.88.221 <-- local gateway 4 217ms 244ms 220ms 10.55.192.32 5 228ms 219ms 228ms paix.99.xe-0-1-0.cr1.pao1.us.nlayer.net [198.32.176.13] 6 221ms 254ms 241ms ae1-70g.cr1.sjc1.us.nlayer.net [69.22.143.165] 7 222ms 222ms 231ms xe-5-1-0.cr1.lax1.us.nlayer.net [69.22.142.126] 8 228ms 227ms 228ms ae1-50g.ar1.lax2.us.nlayer.net [69.31.127.130] 9 255ms 245ms 245ms as29761.xe-5-0-1.ar1.lax2.us.nlayer.net [69.31.127.42] 10 240ms 230ms 241ms 96.44.180.34.internal.quadranet.com [96.44.180.34] 11 225ms 234ms 224ms 67.215.251.214.static.quadranet.com [67.215.251.214] 12 229ms 229ms 239ms host.colocrossing.com [192.210.148.254] 13 238ms 227ms 227ms 192.210.208.4 14 240ms 234ms 234ms trap.nimetsu.asia [192.210.209.101] Secondly, if your DSLAM is not using fibre infrastructure, you might have this kind of problem, I have no exact idea why but I used to have the same problem, previously when I was on 1.5Mbps line, when I'm using 100% downstream bandwidth, my latency will shoot up to 500-600ms, and then I upgraded to 4Mbps, after I upgraded, I did the same thing, using 100% downstream bandwidth, my latency goes almost 1500ms, tripled. Recently TM upgraded DSLAM at my place, my latency no longer shoot up that high whenever I'm downloading. I've really been enjoying my 4Mbps, things you should know before upgrading, torrent activities are heavy throttled, the rest are fine. |
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Mar 2 2013, 09:51 PM
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#5
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Apr 2 2013, 08:20 PM
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#6
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Mar 17 2014, 12:05 PM
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#7
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Walked into TM Point to submit my upgrade application on last Friday. They promised to install 4MBPS Streamyx in my house today. Waited for half day still no call from TM contractor.
Decided to call up 100 and I was shocked to be informed that they haven't receive my application from TM Point. How could this happen? I was promised to install Streamyx today and now they say they will send a report and will take another 3 working days. That means I have to take another day off. |
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Mar 17 2014, 02:19 PM
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#8
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Mar 17 2014, 07:59 PM
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#9
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QUOTE(blacktubi @ Mar 17 2014, 08:03 PM) I just called up again. Now they are contacting the TM Point that I submitted my application to verify my application. Minimum 3 working days.Or I can cancel my application in TM Point and reapply via 100. Minimum 3 working days as well. |
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Mar 18 2014, 02:12 PM
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QUOTE(alvinfks78 @ Mar 18 2014, 11:40 AM) I think it's available to all Streamyx users.QUOTE(domingo01 @ Mar 18 2014, 01:07 PM) streamyx now offer better customer service,everytime i have prob with my streamyx,they always fix it within 24hours.nice job Meanwhile I am still waiting for their call. |
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Mar 26 2014, 07:13 PM
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#11
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It's been almost 2 weeks and TM still haven't send any contractor to come over to my house to upgrade my Streamyx
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Mar 27 2014, 05:44 PM
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#12
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QUOTE(nymerine @ Mar 27 2014, 01:24 PM) Installation only takes 2-3days, proceed to your nearest TMPoint and ask them about your order. Yes I went to TM Point and a contractor just called me claiming that he had just upgraded the internet to 4mbps but till now the speed test only shows 1.3mbps max.If they say it's not possible then it is not possible, can't do anything unless they decided to add another DSLAM that nearer to your house which is most likely not happening. |
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Mar 27 2014, 07:22 PM
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#13
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Upstream 512kbps
Downstream 1536kbps Attainable Upstream 960kbps Attainable Downstream 8268kbpS ADSL Line Status SHOWTIME Upstream Power 10.5dBm Downstream Power 6.0dBm And I have another question. Anyone is using Innacomm modem provided by TM? My laptop always get disconnected but not on my phones or tablets. |
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Mar 27 2014, 08:07 PM
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#14
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QUOTE(blacktubi @ Mar 27 2014, 09:01 PM) MonfereBlogspot Same case like me, account updated but port speed still didn't change on their side. Thank you blacktubi Will give them a call tomorrow morning.Phone and tell them to send a technician, tell the technician your ADSL speed just 1.5Mbit This post has been edited by MonfereBlogspot: Mar 27 2014, 08:07 PM |
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Mar 28 2014, 03:41 PM
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Talked to the operator for an hour in the end I told him to send over a technician. They promised to solve my problem within 24 hours. Fingers crossed.
This post has been edited by MonfereBlogspot: Mar 28 2014, 03:43 PM |
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Mar 31 2014, 11:01 AM
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#16
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Finally got my 4mbps internet connection after waiting for 17 days!
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Mar 31 2014, 11:59 AM
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Apr 2 2014, 09:07 AM
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QUOTE(cIvIc_noob @ Apr 2 2014, 07:05 AM) Guys I have a very pressing Issue, Are you moving to anywhere around Malaysia? If yes what I will do is to request upgrade to UniFi and change the address to new address. Upgrade internet speed doesn't have any penalty charges. I am currently subscribed to the 4Mbps line which come with free nationwide calls at Rm140/month. I understand that if I terminate my line there will be a penalty of Rm350. But When I called TM line at 100, the person tell me There is another charge of penalty of Rm25/mth for my Telephone, so for 8mths left in the contract, I have to pay Rm25x8=200. Total Rm550, this is absurd, how do i solve this or have anyone ever faced this before? Kindly advice as I have to settle this by tomorrow as I am moving by Friday. Or what you can do is request TM to move your Streamyx line to new house, maybe there will be installation charges but I don't think there is any penalty for moving houses. |
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Apr 12 2014, 12:49 PM
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QUOTE(Prissy Elf @ Apr 12 2014, 10:48 AM) I complained already but every time I asked for an update they keep telling me it's under investigation and ask me to wait. For my case I only can get 1.3mbps max. I called 100 but they don't understand what I was trying to tell them. Spent an hour talking to them on the phone in the end I gave up. I tried many ways including walking into TM Point and calling 100 twice a day.In the end, I contacted the contractor personally. He asked me to wait for 3 days and my internet speed increased to 4mbps on the 3rd day. |
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Apr 13 2014, 06:11 PM
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#20
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