i agree with u. they take too long time to get a thing done. like i joined the gov now. for a month, i dun have my own pc. can u imagine, an IT personnel do thing without pc?? and name badge, i dun have it yet. so everyday i have to go to the guide and ask for visitor pass... it's quite irritating cause the pass is only valid for my office.. it's not accessible to other floor... how can i keep on changing the pass if i wnat to go to different floors????