my after sales feedback is as follows,

Super disapointed bro.

24 sept Transaction done on Sept 24
26 sept- no news until ask , only reply on 26th. say will ship on tuesday
01 oct - no news until ask, on oct 1 ask only reply will send friday.
Oct 3 - no news until ask, told have send thru pos laju.
Oct 4 - Pm him , the modem is faulty
OCt 7 - ask to resend modem to him
oct 10 - modem arrive to him. he say Received verified is problem.
oct 11 - pm ask, no reply.
oct 12 - Reply say ship replacement on monday
oct 14 - no news, pm then got reply ask to upgrade to MF821

really disapointed at ur service bro. if i know it would be like this,
i would rather buy from someone else. i know u r bz, or something.
but at least update ur customer, any delay or anything,
it just take a PM to update ur customer, doesnt even cost 1cent.
only when ask, u reply. if no ask keep silent. this is not good bro.

did u know how much it cost me to send it to u? its RM 21.40.

so in the end, i bought ur modem and i lost

- my time, waiting and waiting and waiting.
- RM 21.40 for postage cost, for absolutely nothing (in the end no modem get)

just refund me lah bro, very tired of waiting for the modem, and for u to answer
my PM. very bad experience already. let me lost my time for now and Rm 21.40.
than lost more of my time waiting for another replacement.

This post has been edited by bopiang: Oct 16 2013, 12:07 PM

Okay, we will refund half of your shipping cost

One thing we are weird is your K5006Z actually work here, therefore we decided to offer you a really cheap deal to upgrade to MF821

Pointless we send you another K5006Z, either it is driver issue or Windows issue, we not sure what's wrong at your side

Will proceed to refund

second time i buy modem from the blackubi. great modem from him and free help to set my router to match the modem. thanks. will buy from him/her again.