QUOTE(Naraw @ Sep 25 2012, 06:34 PM)
ohh i see... but aren't they suppose to have the power to authorize it? they are samsung sc what..
Actually depends on the consultant that day one la. Like me, last time my BB keypad cannot function, went to celcom center (I signed celcom plan), they 1-1 exchange.
And my maxis line, I was terminated the line but they still bill me, I went to Pyramid branch, the
ret*rded consultant said they can't do anything, must pay full amount (400+!!). Lukcily I didn't pay and go to Klang branch, this time is a pretty lady serve me, and I explain the same thing like what I told to pyramid one, and the pretty lady immediately help me to appeal for waive the amount. ends up I just need to pay 1month (RM50).
What I'm trying to say is, malaysia customer service line most are same one, have to depends on ur luck, see whether can meet a REAL CS or those malas malas nowan work one. and one more thing, be GARANG, this could help u in advance, but of course if pretty lady no nid so garang la..

Added on September 25, 2012, 6:45 pmBTW, a silly quesiton here:
Titanium backup is it compulsory require external sd MMC?
This post has been edited by rickk: Sep 25 2012, 06:45 PM