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 Astro On-the-Go for Android, Finally it's here for Android users but

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gunners_my
post Sep 10 2015, 09:18 AM

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QUOTE(megahertz @ Sep 10 2015, 09:46 AM)
email reply from their CS.
"Referring to your email, we regret to inform you that Astro On The Go (AOTG) allows only 3 devices to be logged in at a time.
By the time you login at the 4th device, you will need to switch any of the former 3 devices to be updated with the latter device.
Only 1 switch is allowed in a month and 10 switches are allowed yearly and you will only be able to proceed with another switch in the next consecutive year.
By the time being, you will need to stick the any of the 3 devices that you have used earlier to login to AOTG. "

so i guess just need to wait for next month and try again to switch the device.
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oh, yup.. it happenned to me few months back.. that's why I very cautious not to over swtich.. always stick to my 3 devices...
but, recently,it still came out with this message even though I didn't switch... but, it's only for 1 day,,, hmm.gif hmm.gif
gunners_my
post Sep 10 2015, 02:46 PM

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QUOTE(megahertz @ Sep 10 2015, 12:15 PM)
actually i didnt switch before, currently the acc tied to my 3 devices only,

the problem occurred on my minix device, where i just recently update the firmware update. it could be the apps treat it as new device. sad.gif
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maybe... hmm.gif hmm.gif hmm.gif
gunners_my
post Nov 13 2015, 08:15 PM

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QUOTE(Maxieos @ Nov 13 2015, 08:44 PM)
Does it support multiple device connected at the same time with different phone telco ?
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yes.. but, maximum 3... with limited switching in a month...
gunners_my
post Nov 14 2015, 12:05 AM

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QUOTE(Maxieos @ Nov 13 2015, 09:49 PM)
Thanks , made a call to them , still cannot solve the issue with empty episode list.
I dont know what happen , either the phone or subscription sad.gif
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bro, it's their app problems... everybody complained like hell these days... their customer service also useless one... u need to screw them in order to get it done... but, the problems keep on coming back these days... those days when it started, it was almost perfect... these days, they update this and that... even worse doh.gif doh.gif doh.gif doh.gif
gunners_my
post Nov 22 2015, 07:25 PM

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QUOTE(Maxieos @ Nov 22 2015, 05:43 PM)
It seems so true , my friend with rooted device also can't get it run.I wonder why they did that which was not on previous version.

Btw , I have friends with astro account which wanted to test out.How do I link the setupbox ?

Astro NRI C = I C number
Astro Account number = 08xxxxx

thne Need to key in phone number or email verify ?

which package are you using now to watch A3C ? normal beyond PVR can support the link ?
Thank you ,

I feel much better asking here since going to astro center , no one and give out the answer , made phone call need to listen to music 30 min and redail and transfer.Make report number also cannot solve.rclxub.gif
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first of all, I think the app problems seem solved since last 2 days... I can watched without any lag at all...

about yr questions...

frankly, I had been using more than 2 years.. so, forget about the setup stuff... but, if I am not mistaken, it's all about the account number... after that, the app can link up your programmes automatically... if not, just call them to link it, which is much easier than calling them for complains ... laugh.gif laugh.gif

A3C is what? I am using astro super pack 3... PVR is not an issue at all.. it's about your package that u subscribed...

hope it helps... feel free to check with us here... thumbup.gif thumbup.gif
gunners_my
post Dec 2 2015, 07:25 AM

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QUOTE(Maxieos @ Dec 2 2015, 01:10 AM)
I can't login today and many things missing rclxub.gif again apps problem.
Really dont know what they do.
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my side here... can login... but quality so bad doh.gif doh.gif doh.gif
Don't understand this app... one week ok, another week like shit shakehead.gif shakehead.gif shakehead.gif
bro, if many stuff missing, u got no choice but to call customer service (a long headache to talk to them though) or just bombard in their fb acc.. they will help out after long series of stupid investigation...
gunners_my
post Dec 20 2015, 10:32 PM

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QUOTE(Pucca&Garu @ Dec 20 2015, 09:34 PM)
Bro, I install the latest astro on the go apk in my galaxy note 10.1 and tvbox but both failed to stream or authentication fail, can u advice what should I do. tQ
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if authentication fail, then u need to liase with astro customer service... not easy though... u must have patience... nod.gif nod.gif
gunners_my
post Dec 20 2015, 10:34 PM

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QUOTE(Pucca&Garu @ Dec 20 2015, 09:34 PM)
Bro, I install the latest astro on the go apk in my galaxy note 10.1 and tvbox but both failed to stream or authentication fail, can u advice what should I do. tQ
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FYI, the app are running smoothly right now as I am watching liverpool game right now...
gunners_my
post Mar 20 2016, 12:01 AM

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QUOTE(Maxieos @ Mar 18 2016, 10:10 PM)
Same case happen again , buffer and not working sad.gif
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same thing here puke.gif puke.gif puke.gif puke.gif ... luckily my arsenal game showed through hypptv super sports just now...

 

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