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 rhb mortgage, slowpoke and please help

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TSsantaclaus
post Sep 10 2012, 04:22 PM, updated 14y ago

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i applied a housing loan ... margin 45% ... and i definitely qualified for the loan ....

problem is i submitted all the documents on 29 AUG ... until now they havent approve

i had ask the personal banker y take so long ... other banks onli nid 3 working days ... she juz keep saying raya + merdeka ... a lot ppl ambik cuti ... no ppl work

realli b*llshit this bank .... i ask if can call hq to ask them work faster .... she say kenot ... wtf

problem come liao is in my booking form , the due date to gif vendor's lawyer my loan offer letter is today ... n tht stupid RHB stil say havent approved and say dunno when ....

i say if reject oso gif me an answer ... she say konfem approved ... everything konfem ... now juz wait hq update the status in system for them to print the offer letter ...

the reason i didnt apply other bank previously :

1) i had existing loan wif lock in period , thus im proposing i get this new loan from them with the request of waiving the current loan lock in period penalty. coz im gonna sell my current house. ( n this personal banker didnt submit the request , said she gonna do onli after i sign my new offer letter.and she doesnt inform me earlier until i ask her last friday about the status )

2) my mother help me submit the documents. n she gave all the original 1 to the personal banker. n now i dun haf the payslip and other documents. so kenot submit other banks. the original docs the personal banker oso submit sekali to hq. idiot.

any1 can help how can i get them to process faster.

and anyone knew wat will happen if im late in replying vendor's lawyer about my loan status? can they treat me as cancel purchase and burn my deposits?

Chris Chew
post Sep 10 2012, 04:26 PM

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The biggest mistakes was all original doc submitted to her and I very doubt the banker capability why all the original doc can submitted to HQ. Funny.

Wat u can do is write in to complaint to the RHB HQ and if no immediate action, request for Credit Processing of ur ori docs.

Or, go visit the banker sales office and talk to the manager.


TSsantaclaus
post Sep 10 2012, 04:30 PM

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QUOTE(Chris Chew @ Sep 10 2012, 04:26 PM)
The biggest mistakes was all original doc submitted to her and I very doubt the banker capability why all the original doc can submitted to HQ. Funny.

Wat u can do is write in to complaint to the RHB HQ and if no immediate action, request for Credit Processing of ur ori docs.

Or, go visit the banker sales office and talk to the manager.
*

manager oso same pattern. all point finger to hq. when ask how to contact hq , say i cant do so. ask them call , they oso say they cant do anything.

this time realli farked up.

any1 can advise on the due date? now i realli afraid the vendor burn my deposit.

dino10chels
post Sep 10 2012, 04:36 PM

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i feel sorry for u bro, i wish i can help but no idea...soli soli
Agt.Francis
post Sep 10 2012, 04:46 PM

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I think the banker and manager have no experience at all. How come they take ppl original copy.
peri peri
post Sep 10 2012, 04:51 PM

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without any valid reason, normally they will burn it if sub sale unit. We called it Ernest money
lwyan_79
post Sep 10 2012, 05:17 PM

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RHB is known to be slow, extremely slow. The documents are safe but again they are slow. I had similar experience 5 years ago.

If the vendor lawyer call up, tell him the truth and give the banker contact to the lawyer. The lawyer will know what to do with them.
abcstop
post Sep 10 2012, 05:45 PM

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my rhb wait for more than 3 weeks only getting approve. THey are the slowest but they offer very nice interest rate
peri peri
post Sep 10 2012, 05:47 PM

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QUOTE(abcstop @ Sep 10 2012, 05:45 PM)
my rhb wait for more than 3 weeks only getting approve. THey are the slowest but they offer very nice interest rate
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same here, as long passed, i still got plenty of RHB branches for repayment.
brianccg
post Sep 10 2012, 06:14 PM

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Same situation here. I think most of the local bank is very slow. EVen they claimed they can approve within 3 days.....

I am applying foreign bank now and hopefully can get it approved these two days.
SUSInF.anime
post Sep 10 2012, 07:10 PM

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Singapore banks, 3 days can get pre approv.
No joke, they're really fast.

After pre approve, within 1 week can sign loan offer already.
Maybe my background is good?
tatagal
post Sep 10 2012, 08:33 PM

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QUOTE(InF.anime @ Sep 10 2012, 07:10 PM)
Singapore banks, 3 days can get pre approv.
No joke, they're really fast.

After pre approve, within 1 week can sign loan offer already.
Maybe my background is good?
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Buying HDB?
windwind84
post Sep 10 2012, 09:17 PM

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lol... work in rhb...
can let me know which branch? which pb... see can help u not...lol

spk
post Sep 10 2012, 11:12 PM

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my recent experience with RHB:

counter service is very slow.

Housing loan approval is the fastest & most attractive rate compare to MBB & PBB. the officer is from Damansara branch, quite nice & good service.

Gravity
post Sep 11 2012, 01:16 AM

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TS, which branch is that? you may make a complain to the area manager if you want. smile.gif
1282009
post Sep 11 2012, 02:14 AM

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QUOTE(brianccg @ Sep 10 2012, 06:14 PM)
Same situation here.  I think most of the local bank is very slow.  EVen they claimed they can approve within 3 days.....

I am applying foreign bank now and hopefully can get it approved these two days.
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Beg to disagree. The local AxBank is fast notworthy.gif


Seventh7
post Sep 11 2012, 06:21 AM

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Toook my housingoqn with rhb also..very slow spproving process..
will ooi
post Sep 11 2012, 07:46 AM

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wow...look like really a lot of ppl got bad experience with RHB...
brianccg
post Sep 11 2012, 10:02 AM

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QUOTE(1282009 @ Sep 11 2012, 02:14 AM)
Beg to disagree. The local AxBank is fast  notworthy.gif
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Maybe, as I said MOST of the local bank.

Never try AxBank as I think they are not so keen to offer property loan nowadays.
ihackerz
post Sep 11 2012, 03:42 PM

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Bank approval process may be slow due to:

1. Too many applications that need to be processed.
2. KIV which is not being replied by borrower.
3. Branch staff usually slower as they have many products to handle.

You should look for "Mobile Sales" representatives from the Bank. They carry only one product which is Mortgage.

Due date to sign SPA : 14 days after booking.
SPA due date : 90 days after signing of SPA.




This post has been edited by ihackerz: Sep 11 2012, 03:47 PM
windwind84
post Sep 11 2012, 05:04 PM

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lol... need rhb fast... need bm support... will done within a week for less than 1 mil....easy.... and need to base on the hardworking of pb lol

 

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