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 rhb mortgage, slowpoke and please help

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TSsantaclaus
post Sep 10 2012, 04:22 PM, updated 14y ago

Casual
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310 posts

Joined: Jan 2008
i applied a housing loan ... margin 45% ... and i definitely qualified for the loan ....

problem is i submitted all the documents on 29 AUG ... until now they havent approve

i had ask the personal banker y take so long ... other banks onli nid 3 working days ... she juz keep saying raya + merdeka ... a lot ppl ambik cuti ... no ppl work

realli b*llshit this bank .... i ask if can call hq to ask them work faster .... she say kenot ... wtf

problem come liao is in my booking form , the due date to gif vendor's lawyer my loan offer letter is today ... n tht stupid RHB stil say havent approved and say dunno when ....

i say if reject oso gif me an answer ... she say konfem approved ... everything konfem ... now juz wait hq update the status in system for them to print the offer letter ...

the reason i didnt apply other bank previously :

1) i had existing loan wif lock in period , thus im proposing i get this new loan from them with the request of waiving the current loan lock in period penalty. coz im gonna sell my current house. ( n this personal banker didnt submit the request , said she gonna do onli after i sign my new offer letter.and she doesnt inform me earlier until i ask her last friday about the status )

2) my mother help me submit the documents. n she gave all the original 1 to the personal banker. n now i dun haf the payslip and other documents. so kenot submit other banks. the original docs the personal banker oso submit sekali to hq. idiot.

any1 can help how can i get them to process faster.

and anyone knew wat will happen if im late in replying vendor's lawyer about my loan status? can they treat me as cancel purchase and burn my deposits?

TSsantaclaus
post Sep 10 2012, 04:30 PM

Casual
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Junior Member
310 posts

Joined: Jan 2008
QUOTE(Chris Chew @ Sep 10 2012, 04:26 PM)
The biggest mistakes was all original doc submitted to her and I very doubt the banker capability why all the original doc can submitted to HQ. Funny.

Wat u can do is write in to complaint to the RHB HQ and if no immediate action, request for Credit Processing of ur ori docs.

Or, go visit the banker sales office and talk to the manager.
*

manager oso same pattern. all point finger to hq. when ask how to contact hq , say i cant do so. ask them call , they oso say they cant do anything.

this time realli farked up.

any1 can advise on the due date? now i realli afraid the vendor burn my deposit.


 

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