QUOTE(badai @ Sep 10 2012, 08:20 PM)
i can terminate now, but they already charge my credit card for that mystery RM37 since i opt for auto payment. as i said, it's "hidden contract". terminate and might lost RM37.
Added on September 10, 2012, 8:40 pm
no, i didn't read anything. i just asked if i can terminate at any time and she said can because the line has no contract. she said the RM50 will be use to pay my bill. she didn't say it will be use to pay for the next 6 or 12 or 13 months. this all seem to be correct, the RM50 was used to pay my bill. it's all used up in the first bill because my first bill is more than RM50 after the mysterious RM37 charge.
the issue are:
1. i was told there is no contract and can terminate anytime. that is the keyword. she should tell me i will lost my advance payment if i terminate within 6/12/13 months. she failed to mention that. i wasn't told about the RM10/month x 5 months deal.
2. i was charged unexplained RM37 in first bill
u said yourself u didnt read anything, that was very unwise Added on September 10, 2012, 8:40 pm
no, i didn't read anything. i just asked if i can terminate at any time and she said can because the line has no contract. she said the RM50 will be use to pay my bill. she didn't say it will be use to pay for the next 6 or 12 or 13 months. this all seem to be correct, the RM50 was used to pay my bill. it's all used up in the first bill because my first bill is more than RM50 after the mysterious RM37 charge.
the issue are:
1. i was told there is no contract and can terminate anytime. that is the keyword. she should tell me i will lost my advance payment if i terminate within 6/12/13 months. she failed to mention that. i wasn't told about the RM10/month x 5 months deal.
2. i was charged unexplained RM37 in first bill
in short, you misunderstood everything and tried to blame digi. this "i wasnt told this and that" behaviour should stop, clearly u got screwed by ur own ignorance
Dec 11 2012, 08:29 PM

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