Usually groupon will just return the money to ur groupon acc without asking a lot of question....
But living social is a bit different....sometime will they will not refund unless u complain to consumer
Good luck

Yes, they are. I did had refund from groupon and other platform however NOT living Social. I had sent many email to them but they never response. Really frustrated with LivingSocial and will ban them. For sure I will lodge a case to consumer tribunal and I will spam their Wall with how they scam me.

Groupon have been awesome. We had an issue with the hotel because they did not respond to our request to change the booking date for the rooms we booked, Groupon straight refunded the money to us. It totaled around 2k, yet they never tried to shy away from paying back.

I just want to inform everyone please do not believe in Living social promo on photoshooting, they are scam. For those that already got their pic taken will not get their pictures unless they were willing to pay extra for postage even though they said you can pick up yourself. Furthermore, NO ONE seem to prove that their picture received via postage. The company seemed to be closed down already, phone can't be reach. Just hope that your picture that has been taken do not end up at some website without your consent.

Good Luck!

To this day, LS is still doing this no refund thing to customers. I just had a bad encounter and my case was unexpired vouchers with the wrong outlet printed in them due to computer technical glitch. See link below for more details:

https://forum.lowyat.net/topic/2942485/+0#entry62867324

As far as I know the merchant don't get the money if the voucher is not returned by the merchant to LS. In fact, the merchant won't know you bought the voucher until you present it to them and they get their money when they present this voucher to LS for payment. So what LS told someone here that they need to get consent from the merchant before redunding is all bullshit.

brb imagining cousin sis wife...

Hi All,

Please log your complaint on National Consumer Complaint Center.

http://www.nccc.org.my/v2/index.php/ingin-...n-e-aduan?fid=1

Everyone log to teach Living Social a lesson. I have logged mine:

State their address and phone number.
Lot 27-6, The Boulevard,Mid Valley City, Lingkaran Syed Putra, Kuala Lumpur

Log it under section: Advertising & Marketing

what? a CEO cant afford to have his own company email address???

sound fishy!

Boycott that spa........

Has anyone had any success getting a refund from Living Social?
Living Social has CHEATED me with the FAKE and incorrect products they sent me. And claimed they sent me the right products despite the proofs!
Real scammer!
They either don't reply or they just keep saying they sent you the correct thing.

Living social is SCAM

I bought 2 water bottles in OCt 2013.

Till now, they never send at all.

Please beware if anyone want to buy from them.

see their replied...

On Tue, Dec 10, 2013 at 3:49 PM, LivingSocial <my.help@livingsocial.com.my> wrote:

Hi,

Thanks for contacting us!

As we recheck our system on your item's advertisement,please be informed its fine print states, delivery begins on 28 November 2013 and may take up to 8 working days for arrival which is by 9 December 2013.

Please be informed this is only estimated date and there may be some delay due to unforeseen event.Do be on the look out as it may arrive within this week.

Thanks for LivingSocial!

Consumer Services | LivingSocial | help.livingsocial.com.my


ref:_00DA0HjId._500F0IRRaq:ref

This message was sent by LivingSocial Malaysia, Lot 27-6 The Boulevard. Mid Valley City, Lingkaran Syed Putra, 592000 Kuala Lumpur, Malaysia.

Wah..until now company still exist..I wonder how many ppl kena Scam by them..must have earn millions oledi

This post has been edited by azbro: Jan 6 2014, 09:38 AM

Huh I wonder why you say they're a scam?

I bought before from Living Social, so far they checked out alright to me.

The Vendor redeemed it without any problems?

If you paid and didnt get the goods, will you say they are SCAM?

You disagreed cause you were so lucky that they sent you the goods.c

I think it boils down to each respective vendor, you can't blame living social directly.

But one thing though, I think you can pursue that vendor who cheated you.

I redeemed legoland voucher + hotel room through living social, the Hotel accepted my vouchers and gave me my lego land tickets.

Mind you I got about 5 tickets.

living social = no after sale service, bad customer support
groupon = with after sale service, good customer support

Yeah, my personal experience with Living Social is pretty bad too. I had a legitimate case to request for a refund, but they refused to refund to me. And it wasn't a big amount, only RM10.

Recently i bought something from them. In the voucher itself stated they will refund within 24 hours of purchase. When i email them for a refund, they keep saying it is against their refund policy. Ended i told them if i do not get refund i will complaint to consumer tribunal. Than only they refund to me.
If you have a valid reason, complaint to consumer tribunal but make sure you keep all the email, voucher etc as evidence

from 2012 problem till now?

better avoid the company

Livingsocial ?

KInda hard to get a favourable reply from them and prepare for the ignorance.

Been SOME stories with them, just rmb, play smart and harsh to the customer service . Thats all .

YOU JUST HAVE TO REMEMBER, YOU PAID THE MONEY TO LS , NOT THE FKING MERCHANT(S). Your creditcard statement saying its billed to LS, but not any ABC/bcd COMPANY.
If you need to care for the ABC, i dont need an agent aka postbox known as LS, an agent only know to push responsibilities to the buyer/seller/credit card/system/etc.

Just stand strong and against with the bullshit came from their end.
Put yourself into another situation, is LS gonna care what happen to your side if you have any problem for no showup / unredeemed voucher ? Are they gonna care your abang-adik, parent grandma who caused you no show up and allow you for a refund ?

I'm sure you know the answer, then why care for them ?
Anytime when you lost your tolerance, just report police / consumer board will do. Then you will know how "flexible" they could be.

This post has been edited by AyamBlend: Jun 1 2014, 03:55 PM