Authenticator Issue, Help....
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 Aug 29 2012, 02:13 AM, updated 14y ago
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#1
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Senior Member
2,499 posts Joined: Apr 2005 From: Tyneside  
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Guys,
I've attached the Battle.net Authenticator to my Battle.net account (Starcraft II & Diablo III). The problem is right now, i changed my HP Android ROM and forgotten to backup the authenticator. Any idea on how to solve this issue? Tried to logon to battle.net to lodge ticket but authenticator is still needed...   |
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Aug 29 2012, 07:23 AM
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#2
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Elite
8,537 posts Joined: Jan 2003 From: 'KaY eL' 
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You will need to go to Battle.net to remove your authenticator and then add it back again.
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Aug 29 2012, 07:28 AM
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#3
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Junior Member
98 posts Joined: Oct 2006 
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QUOTE(me0wSter @ Aug 29 2012, 07:23 AM) You will need to go to Battle.net to remove your authenticator and then add it back again. I hope he can access battlenet 1st as log in require authenticator. Unless he have set it to weekly then might got chance login without authenticator at the same frequent place login. |
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Aug 29 2012, 08:16 AM
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#4
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Senior Member
5,366 posts Joined: Jan 2007 From: KL Malaysia
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QUOTE(Notoriez @ Aug 29 2012, 02:13 AM) Guys, email blizzard support I've attached the Battle.net Authenticator to my Battle.net account (Starcraft II & Diablo III). The problem is right now, i changed my HP Android ROM and forgotten to backup the authenticator. Any idea on how to solve this issue? Tried to logon to battle.net to lodge ticket but authenticator is still needed...  |
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Aug 29 2012, 09:13 AM
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#5
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Senior Member
3,757 posts Joined: Jan 2003 From: E A R T H
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and call up. I was at the same situation with you last time after upgrade my phone firmware.
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Aug 29 2012, 09:32 AM
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#6
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Junior Member
30 posts Joined: Mar 2012
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call better, email sometime need to wait long long time
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Aug 29 2012, 02:21 PM
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#7
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Junior Member
378 posts Joined: Jun 2005
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i am using android also...if coming soon the jelly bean update will affect authenticator? or this is more toward flashing rom to cynogen where by u have to clean install?
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Aug 29 2012, 04:26 PM
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#8
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Senior Member
3,757 posts Joined: Jan 2003 From: E A R T H
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QUOTE(ilikehandphones @ Aug 29 2012, 02:21 PM) i am using android also...if coming soon the jelly bean update will affect authenticator? or this is more toward flashing rom to cynogen where by u have to clean install? backup the authenticator code (screenshot) and when updated, restore the code. |
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Aug 29 2012, 05:49 PM
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#9
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Junior Member
378 posts Joined: Jun 2005
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QUOTE(yuhhaur @ Aug 29 2012, 04:26 PM) backup the authenticator code (screenshot) and when updated, restore the code. ok tks..luckily i got jot it down when i 1st install the authenticator |
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Aug 30 2012, 08:28 AM
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Senior Member
2,499 posts Joined: Apr 2005 From: Tyneside
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No choice, i've to call them up then..
Should have really save the restore code... Let me try and see how it goes  Thanks guys This post has been edited by Notoriez: Aug 30 2012, 08:30 AM |
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Aug 31 2012, 05:52 PM
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Junior Member
157 posts Joined: Feb 2009
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made the same mistake here...
so can call after 10pm local time ka...? |
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