I brought 2 vouchers from living social. Before 20days of expire date of the voucher i received an e-mail from living social on 06/06/12 that under some problem they have to cancel for the deal and they will do refund. At 07/06/12 i have e-mailed them the voucher code and ask them to advice me on the refund detail. They have not reply me since. So i resend my e-mail again on 10/06/12 and at the same time i called their customer service line. The staff who picked up my call said that they will refund me in credit from & will masuk in my living social account and lastly she confirm me with my e-mail.

So i though everything are settle since she told me like that. I checked my e-mail and living social account everyday but my credit balance still 0. So after 3 weeks i have send an e-mail asking for the status of my refund and from there they claims thay have send an e-mail to me but i didn't reply so they cant make any refund since the voucher validity was over. I swear to god i didn't even receive their e-mail. I check my e-mail everyday and they didnt even stated in the 1st place that no refund will be make once the validity is over. I'm facing this kind of cancellation for the 1st time so i really dont know their T&C is like that.

They send me the copy of e-mail that they claim have sended to me just because i didn't reply so they no bother. I saw the date was 19/06/12 which just 1week ahead of the voucher expiry date only while they took 12days to actually reply my e-mail to which i have sent to them by 07/06 & 10/06. What do you guys think? do you guys think i still can fight for my credit?