Dear All,

Thank you for taking the time to share your feedback with us. It is with feedback like yours are we able to better understand and keep abreast of our users' needs and expectations. Rest assured it has been noted for our ongoing improvement and training.

With reference to the issue of poor latency on the Maxis Home Fibre Internet service, we wish to share that we are aware of this and rectification work is currently ongoing. This maintenance work will not affect normal browsing. However, you may experience some slowness in P2P till 1st September 2012.

We hope to get your kind understanding in this matter as we strive to get this matter sorted out for you. We appreciate your kind patience.

Thank you.