Hello to all u young sifus! I am a novice/dinosaur and know next to nothing about pc technology, but I need your inputs/help.
I bought a DV6 6001tx for my wife last May and she's happily streaming videos online and watching in HD clarity.
So, yesterday when I went to Harvey Norman in IPC and saw the same PC on offer at rm2399, I bought it for myself. I added 4G ram for rm150. Too tired to use it last night but just turned off the charger after 8 hours.
This morning, switched on the pc and wifi and was prompted to install flashplayer 11. Since my pc is new and empty I thot why not and installed it (not sure if this is related to my problem). After that my nightmare began :
After launching my google homepage, I clicked youtube and it took forever to download. I opened another window and tried to download the Star newspaper and again, the page won't download. I knew I have a problem.
I called HP on their 1800 line and spoke to a guy who guided me to uninstall the Ralink wireless adaptor and restart the pc to get it installed again - that didn't help. So he told me that he will send me an e-mail with steps to guide me to reinstall the OS (wow!). He told me that if that doesn't work, it is probably a hardware failure

That was around 2 pm and till now I have not received his e-mail.
I am thinking of taking my pc to the HP service centre at D'sara Heights tomorrow morning. However, since I chanced upon this dedicated thread, I thought I might as well get some inputs/advice/help from all you good sifus.
Looking forward to hear from u guys, thanks!