QUOTE(RayLaguna @ Aug 8 2012, 07:43 PM)
I have had a horrible experience with Proton service centre.
They're irresponsible people who damaged my car and did little to improve the situation.
Forced to buy a Proton and end up with so much frustrations dealing with after sales.
After sales service is every bit as important as before a purchase is made.
Unreliable and unprofessional car manufacturer; I'd love to see them go down.
I'm now stuck with a Proton, unable to dispose of it, or lose RM20k by selling it.
I'm too overwhelmed to write about my story.
But I just want to say to all of you:
I URGE YOU TO THINK TWICE BEFORE PURCHASING A PROTON.
A COMPANY WITH SUCH ATTITUDE TOWARDS CUSTOMERS SHOULD NEVER HAVE SURVIVED.
IT'S A SHAME THEY'RE STILL AROUND.
LIFE IS UNFAIR.
I also like you, I am stuck with my 10 year old proton. They're irresponsible people who damaged my car and did little to improve the situation.
Forced to buy a Proton and end up with so much frustrations dealing with after sales.
After sales service is every bit as important as before a purchase is made.
Unreliable and unprofessional car manufacturer; I'd love to see them go down.
I'm now stuck with a Proton, unable to dispose of it, or lose RM20k by selling it.
I'm too overwhelmed to write about my story.
But I just want to say to all of you:
I URGE YOU TO THINK TWICE BEFORE PURCHASING A PROTON.
A COMPANY WITH SUCH ATTITUDE TOWARDS CUSTOMERS SHOULD NEVER HAVE SURVIVED.
IT'S A SHAME THEY'RE STILL AROUND.
LIFE IS UNFAIR.
When I first drove my proton, it was ok. But one day, when i break lightly, the car suddenly skid and spunned. I was concern so i sent it to the service center. At first they detected nothing. Then next thing while i was driving, a motorbike suddenly cut into my lane, I break lightly, then my car skid and spunned again, almost colliding with the motorcyclists. The car behind me hone me and show me his fist, he was angry and thought I was drunk.
Then after 2 months of driving, I notice the outer part of my tire botak. I send to service center again, it was then they found out that the factory never bother to adjust my camper screw, cause the tire to slant.
Wah proton got this kind of tidak apa attitude one ah? Almost killed me, man.
Most car manufacturers champion quality, make quality everybody's responsibility. But do you think proton people push the responsibility of the quality to their QC department? One wonders if proton just tidak apa attitude - assemble the cars and then leave the defects to be corrected by the service centers???
Dec 19 2012, 09:40 AM

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