Anybody stay in bukit jelutong shah alam? Umobile 3g service down for the past 2 weeks til now. Problem receive/making calls & internet for sure. Previously i manage to get 6Mbps speed here.
But nite time after 10pm the service back to normal.
For sure its not the phone fault as outside bukit jelutong the service is great.
Already file a complaint but still...

Finally! Their 3G service back to normal since yesterday! Phewwww!

Have this kinda problem for the past 2 weeks. Dont call the customer service as nobody will answer. Instead, send an email to their customer service and attach all the pics/speedtest/error message/signal bar etc.
In 1-2 days my problem solved.

Here is the sample :
U Mobile Number:
Type Of problem:
BAOC Status: na
Subscription Status: na
Rate Plan / Package:
Exact Date and Time Problem Occurred:
Exact Location the Issue Occurred:
Landmark:
Error Message (If Any):
Modem/Smartphone Brand & Model:
Network type (HSPA+/HSPA/HSDPA/UMTS/WCDMA/EDGE/GSM):
Signal Bar:
Website:
Download Speed (to test it at speedtest.u.com.my):
Upload Speed (to test it at speedtest.u.com.my):
Date and Time customer did the Speedtest:
Alternate Contact Number: