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Maxis All FTTH Users - Unifi, P1 and Maxis, Why Traffic Cant Be Untagged at the BTU?

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jolmy
post Aug 1 2012, 05:24 PM

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QUOTE(asellus @ Jul 31 2012, 07:26 PM)
Cancel your UNIFI service, even after you exceeded your contract duration, and TM will ask you to return the router, STB and VOIP phone. While the warranty for them isn't unlimited, the devices is still isn't yours.
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From what I understand, the router, DECT Phone & IPTV STB belongs to the customer after 1 year. If you cancel within the first year, you will have to return them. But after the 1st year, its yours to keep even if you cancel.

Only the BTU belongs to TM and must be returned if you cancel your service.
jolmy
post Aug 1 2012, 11:05 PM

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QUOTE(asellus @ Aug 1 2012, 07:02 PM)
Hmm... I understand if the router become the customer property after the contract is finished. But the STB and the VOIP too? Those two are piece of junk without the UNIFI service.
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Yup, which is why these equipments come with 1-year warranty only. While the TM-owned BTU is given lifetime warranty since its TM-owned. Its just like previously, the telephone set given to all fixed-line phone subscribers are free but TM-owned, and TM shall replace for you anytime if its faulty.

 

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