Guys, new owner of iPhone 4S here since July last few months ago.

However, just few days ago, a big issue arises: I can't hear the caller sound, voice, nothing. I can receive calls, they can hear me, but i can't hear them.

Hardware issues? Unlucky one? Bought the iPhone w/o any call plan from Celcom. Told me i have wait for 30days to get my iPhone issues identified. Time is not on my side. I've to study abroad on the 2nd week next month.

Any help?

Silent mode? I guess u've misread my statements. I can receive calls, but i can't hear the caller's (person who's calling me) voice. Silent, quite, nothing at all.

Yup, i did restart my iPhone and also restore to the factory new set. I've took out the screen cover after i've bought the iPhone. I suspect its the hardware issues. Very unlucky, i guess

Anyways, i've called the Apple Store hotline. They've submitted the report and gave me the reference number report. Tomoro i'll give a call to the telco store dealer that i've bought the iPhone itself. I wonder the report reference number itself is sufficient enough?

Tomoro National Day eve, stores are open for the day or not?

I've just called the QCD@Times Square. They offer to diagnose my issues within 7 working days, better than Celcom offer to diagnose within 30 days, which is insane.

If successful, i'm going to get 1 to 1 exchange. If not, touch wood, repairing?

Lowyat as in LYN or Lowyat Plaza?

Just got a replacement for my iPhone 4S at UK through the Genius Bar by appointment. Superb service, i must say! Very satisfied and happy