Read in the FB, a lot of unhappy customers because of the DSG problem. Anyone had that same experience here?
Volkswagen Cars Discussion : Powered by V6!, Das Auto!
Volkswagen Cars Discussion : Powered by V6!, Das Auto!
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Apr 21 2013, 03:51 PM
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0 posts Joined: Apr 2013 |
Read in the FB, a lot of unhappy customers because of the DSG problem. Anyone had that same experience here?
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Apr 21 2013, 05:05 PM
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sorry to hear that. How was the support given by your SC. Any paid accommodation & rental car given? How long do you need to wait until you get your car back?
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Apr 21 2013, 08:34 PM
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#3
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QUOTE(jwrx @ Apr 21 2013, 05:21 PM) 0 compensation. but to be fair to VW, no malaysian manufacturer would compensate you rental cars etc. It was fixed under warranty, took about 1.5 weeks. I went to VW today to test the MK7 Golf, my thoughts 2013 Golf TSI is a superb car. Brilliant media system, top notch interior fit and finish, smooth TSI engine coupled with silky smooth DSG changes. To be honest, if not because of the potential problematic DSG, I've bought a MK7. Not sure about Focus but Mazda 6 (2.0) & CX-5 also tempting. But frankly, its not worth RM35k more then a Sport+ Focus. The focus wins with much larger boot, arguably better looking, nicer selection of colours, and alot higher spec level. |
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Apr 27 2013, 08:35 AM
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QUOTE(Yusoff77 @ Apr 21 2013, 08:34 PM) To be honest, if not because of the potential problematic DSG, I've bought a MK7. Not sure about Focus but Mazda 6 (2.0) & CX-5 also tempting. Test drive M6 2.0 yesterday. Okay but if compared to MK7, aiyaa, MK7 is so much better. Great acceleration, comfort and handling. But very worried with the DGS and after sales service. In FB, everyday, there must be someone who is not happy with the SC. Any VW sales person in this forum can share what are the action taken to improve this very bad impression.. |
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Apr 28 2013, 08:27 AM
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#5
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