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 Logitech mouse warranty, how long for M705? and procedure

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t3n
post Jul 7 2017, 02:13 PM

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Joined: Jul 2009


QUOTE(WIZBUG @ Jul 7 2017, 01:44 PM)
Bought the G602 in Nov. 2014. Started to have problems with the mouse about a week ago. Cursor wont move. Called MCL for RMA and they told me the model has been discontinued..

Free replacement was offered but it was a wired G403 at no additional cost; if I wanted the wireless version I have to topup RM150. The person in the warranty department told me I would get a replacement of the same value not the same features.

I opted for the G502 and have to fork out additional RM50. On the bright side, I get a new 2 year warranty. If I opted for the wired version of the G403 the warranty would have ended by November. The G900 was too much! Had to topup about RM480!
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who the hack buy mouse from overrated harvey norman???

 

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