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Credit Cards MACH by Hong Leong Bank Credit Card, The card that reflects your Lifestyle
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wjleong15
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Aug 4 2015, 09:54 PM
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QUOTE(chiahau @ Aug 4 2015, 09:37 PM) I don't mind helping out this section if updating the list could help la. After all, this would contribute to the Maybank 2 cards thread for 5% weekend dining in the end. If nobody wants to help, I volunteer to update the dining list for everyone's reference  Thank you first.
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wjleong15
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Aug 9 2015, 08:38 AM
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QUOTE(zcs @ Aug 5 2015, 03:44 PM) Maybe we should ask the other way round, any Mach card holders here choose category other than dining  I choose savy category used for paying my digi bill.
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wjleong15
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Sep 7 2015, 10:41 PM
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QUOTE(cCyyCc @ Sep 7 2015, 08:43 PM) Just applied last Friday noon at Pavilion. Received the card in less than 1hr. Really impressed with the efficiency I bring complete documents, but the sales advisor say no need and just use my IC to print the epf statement and that's it for the application. The last time I inquired, so far only Pavilion & Mid Valley has the instant embossing machine (i.e. can get on the same day). Other branches they can only inform you the approval status within a day but the card will be sent to your mailing address within a week. If you intent to get within the same day, suggest you give a call first to the branch that you intent to go first (can get their number at mach website), to confirm that the branch can do so before you make your trip there.  I existing card holder of HLB and went Midvalley only can fill up form to request extra MACH card, and waited for 2 weeks to get approved and have the card sent home 3 weeks later. Where can get within 1 hour? Staff never said that to me when I was there.
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wjleong15
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Oct 21 2015, 10:02 PM
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Why I did not get it?
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wjleong15
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Jan 26 2016, 11:09 PM
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QUOTE(fruitie @ Jan 26 2016, 12:06 PM) This is not true actually, at least I know cybpsych got his on the spot and he is already an existing HLB customer. When I got my MACH that time, I wasn't a HLB customer yet but in another word, it means I tend to be a high exposure customer in HLB's eyes.  So, they took another day to assess me.  midvalley staff told me the same as well unless we apply not via existing hlb card holder but submit epf document to apply as new then only can get card in 1 hour
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wjleong15
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Jan 27 2016, 04:44 PM
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QUOTE(cybpsych @ Jan 27 2016, 08:41 AM) possibly policy changed. i didnt bring anything. went there, applied on the spot. using epf machine there. everything done by staff. approval was verified in 5 mins (called to hq). then required 30mins to emboss the cards, etc. cause you submit epf. i din submit income doc just fill out form said existing card holder want to take additional card 3 days approved wait card send to hlb midvalley but out of stocks took me 2 weeks plus to get card
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wjleong15
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Nov 25 2016, 03:20 PM
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QUOTE(sms2u @ Nov 23 2016, 09:59 AM) mach no more issue card on the spot? no more. I heard from sunway staff said already 1 year ++ due to fraud case so all mach branches no longer on the spot issue card.
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wjleong15
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Nov 25 2016, 09:35 PM
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QUOTE(sms2u @ Nov 25 2016, 04:22 PM) issue card on the spot will have fraud case? the staff said, i have no idea.
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wjleong15
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Aug 31 2017, 02:08 AM
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just got letter from HLB saying MACH branch in Midvalley will closed in 2018... Any other mach branch also closing?
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wjleong15
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Aug 31 2017, 06:12 PM
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QUOTE(cybpsych @ Aug 31 2017, 07:39 AM) QUOTE(MNet @ Aug 31 2017, 11:10 AM) meanwhile bankrupt of mach lolx... don't know when it will terminate the brand of mach
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wjleong15
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Aug 31 2017, 06:48 PM
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QUOTE(cybpsych @ Aug 31 2017, 06:17 PM) the announcement already stated the info, when closing, existing accounts move to where, etc. bro i mean brand of mach, not branch
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wjleong15
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Aug 31 2017, 07:34 PM
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QUOTE(cybpsych @ Aug 31 2017, 07:10 PM) imo, from brand perspective, i'd rather they kill off the Mach brand/products in one-shot, and offer migration option to existing HLB products. this is more tedious than closing branches. i agree with you, but hope remain the benefit of mach i use it mainly for dining (visa based) pbb quantum master for online + dining but most of online dedicated to insurance, just a small portion
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wjleong15
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Nov 7 2019, 05:50 PM
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just happened to know that annual fees waiver reversal is not considered as payment in hlb after >10 years with them
freaking irritated...
cimb no 2
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wjleong15
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Jan 9 2020, 07:49 AM
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How many times we can apply the flexi payment plan for 0%? My second transaction cannot apply…
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wjleong15
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Jan 21 2020, 09:09 AM
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QUOTE(fruitie @ Jan 15 2020, 09:06 AM) You quoted wrong post. That's MACH Signature. Regardless, this MACH card will be discontinued too and replaced with Wise. Refer to above post. luckily still got 2.5 years until expiry hlb offers are quite good plus their bt/flexi 0% but the cashback card... enjoy the rest 2.5 years first
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wjleong15
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Aug 28 2020, 11:55 PM
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Till now I still didn't see any new replacement card appear in my online account nor received the card yet I got sms said will replace new card few weeks back anybody same situation?
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wjleong15
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Sep 17 2020, 07:44 AM
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QUOTE(MGM @ Sep 15 2020, 05:37 PM) Me too. Still have some unsettled FPPs n last week I called CS and was told that my MACH account will still be at HL connect until everything is settled. Now it is taken off. yeah, last time when i called them they said till end of Dec now disappear and my FPP till Dec WTH
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wjleong15
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Sep 17 2020, 04:40 PM
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QUOTE(mamamia @ Sep 17 2020, 04:25 PM) I live chat with HLB CS, they said they not going to send monthly statement also... I asked how am i going to know how much is my amount due next month if no statement, she said i need to call them to check the amount due and if i forgot, collection team will call me if no payment receive.  if such then shall raise this issue to bnm let's wait Oct to see whether got statement
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wjleong15
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Sep 17 2020, 04:55 PM
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QUOTE(fruitie @ Sep 17 2020, 04:49 PM) Luckily it is final month for me, so after today's payment, that's the end of my journey with HLB (for now). I can't believe for a modern bank (by looking at their app), they decided to take this move.  agree, I purposely take i'm card after they terminated mach just to maintain their account since they always have 0% offer if this statement thing fed me up i will cancel it since their cards not attractive at all then come back next time for sign up offer
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