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Credit Cards MACH by Hong Leong Bank Credit Card, The card that reflects your Lifestyle

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underscore_lee
post Jul 29 2018, 03:34 PM

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Hi guys, did MACH credit card T&C changed in July? I just received my bank statement, and found that my DINING rebate is now lesser than before - definitely not 5%.

Previously months I've used about RM1K on dining and can roughly get about RM40-50 cashback.

For the month of late June till July, same amount but only get RM5 rebate wtf. Anyone else face similar issue?
underscore_lee
post Jul 30 2018, 11:14 PM

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Joined: Aug 2016


QUOTE(realitec @ Jul 30 2018, 05:16 PM)
Don't think he has maxed up, its new quarter though, July - September. I realised mine is lesser too. But the customer service (HLB connect online) told me, my 27th July 2018 statement Cash Back will shows for whatever i swiped in 1st June - 30th June.
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Hi guys, sorry for the late reply. Ya, as per what realitec said - I didn't max it out so it's a bit weird. I called customer service and the guy speaking in very bad English slang so I can't really get the gist out of it. Basically, he mentioned that my cashback spendings in July is not reflected in the July statement but in August.

But then I checked my previous June statement, got alot DINING spending also wor. Doesn't make sense for June's spendings to be only RM5 cashback in July statement. Gonna check with customer service again tomorrow mad.gif

 

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