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Credit Cards MACH by Hong Leong Bank Credit Card, The card that reflects your Lifestyle

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Matrix 2332
post Jul 10 2012, 04:36 PM

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Hi, thanks for the info, can you scan in the terms and conditions that are not found in the mach website and only found in the application form for our perusal as mentioned above.

Is it possible to convert existing ex-EON or HLB cards to this Mach card?

If yes, will it be linked to ex-EON or HLB limit which are currently still separate.


Matrix 2332
post Jul 13 2012, 05:54 PM

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Just to share, I left my contact and e-mail on the MACH website, someone did call me from the MACH branch and promised to send me the application form but it has been a few days - nothing.

Even my regular HLB CS staff which I always contact also cannot give me satisfactory explanation or application form for the MACH credit card.
The terms and conditions, examples and faqs on the MACH website is incomplete.

If there are any HLB senior management reading this, please don't launch a product if you do not have the capabilities to support pre and post sales. It will work against you plus generating negative feedbacks and your competitor will be all too happy to take them away doh.gif

 

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