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Credit Cards MACH by Hong Leong Bank Credit Card, The card that reflects your Lifestyle

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saitong09
post Apr 2 2018, 06:24 PM

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QUOTE(repusez @ Apr 2 2018, 04:37 PM)
i applied for a hong leong bank HLB cashback credit card last year during big bad wolf in mines dec17, promoter promise got rm300 lazada voucher after spending rm1500 for 1st 3 months after activation. I've spend more than that amount but have not receive any news from HLB. unfortunately i've lost the contact of the agent and when i call HLB they said they don't have info on the promotion. any ideas on how to proceed?
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Hope below link help your case
https://www.hlb.com.my/content/dam/hlb/my/i...k-fair-2017.PDF
saitong09
post Apr 5 2018, 06:56 PM

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QUOTE(repusez @ Apr 5 2018, 01:53 AM)
thank you. finally i received my lazada discount code from hlb today
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thumbup.gif
Check if your name in the list smile.gif
https://www.hlb.com.my/en/personal-banking/...lf-winners.html
saitong09
post Jun 8 2018, 06:40 PM

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QUOTE(ryuzaki_L @ Jun 6 2018, 08:54 PM)
will there be any charges if change the category?
how can we change the category without having hong leong online account?
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Last year I changed category via HL connect was no charge. Call HLB if you do not have HL online
saitong09
post Jul 11 2018, 06:25 PM

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QUOTE(realitec @ Jul 11 2018, 07:41 AM)
Not aware of any at the moment. Perhaps you should look at other bank's cc. Quantum from PBB is quite good.
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Wondering which card going to replace when existing card expired
saitong09
post Jul 12 2018, 06:59 PM

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QUOTE(MGM @ Jul 12 2018, 04:00 PM)
The links provided on page 1 are invalid. So I tot machbyhongleong.com is shutdown.

The correct link is https://www.machbyhongleongbank.com/product...ons/credit-card
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jonjack88 pls update the link smile.gif
https://www.machbyhongleongbank.com/credit-card
saitong09
post Sep 6 2018, 08:08 PM

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QUOTE(excaliburcombo @ Sep 6 2018, 03:32 PM)
i also call to cancel but they offer to void (need to swipe 6 times on month anniversary)
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If HLB offer this, I'll keep. Using for dining smile.gif
saitong09
post Sep 6 2018, 08:26 PM

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QUOTE(wyen @ Sep 6 2018, 08:25 PM)
Yea me too 5% cashback for dining is pretty good. Many discounts for certain restaurant using this card. Going to call them to cancel and see what they say
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Different CS may have different approach, good luck to you laugh.gif
saitong09
post Sep 20 2018, 08:20 PM

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QUOTE(alexanderclz @ Sep 20 2018, 06:53 PM)
called to cancel mach last week. received retention call offer - swipe 6x within a month of any amount and they will cashback rm25 on the anniversary. i proceed to cancelled though.
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SST already charged before you called?

QUOTE(mamamia @ Sep 20 2018, 06:55 PM)
How I wished I can cancel the card with this kind of retention offer.. too bad I’ve ongoing BT with HLB which I can’t do early settlement due to the penalty.. else, I will try luck to cancel it..
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I wish too smile.gif
saitong09
post Sep 20 2018, 08:27 PM

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QUOTE(alexanderclz @ Sep 20 2018, 08:22 PM)
nope. anniversary in may actually. but decided to cut anyway, with the rest of my other underutilized cards. usually we can reinstate a credit card within 6 months, but the lady said this is not the case of mach cus no longer offering.
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Hm.. the lesser card you hold, the better your financial smile.gif
saitong09
post Oct 31 2018, 08:33 PM

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QUOTE(MGM @ Oct 31 2018, 10:29 AM)
My AF charged on 1Sept, but no SST charged. May be because of the card expiry in August.
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Yes, should follow expiry date. If they charged you then call to complain like what happened to PBB
saitong09
post Dec 4 2018, 07:10 PM

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QUOTE(tifosi @ Dec 4 2018, 10:53 AM)
Anyone managed to get the bank absorb the SST for Mach?
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Mach card is going to obsolete, personally don't think bank will absorb the SST. But you may try and let us know the outcome smile.gif
saitong09
post Dec 4 2018, 07:19 PM

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QUOTE(beebee1314 @ Dec 4 2018, 07:14 PM)
Wow apasai obsolete? Was kinda good card. The cash back for dining was kinda good.
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Mach no longer exist lo sweat.gif , HLB already consolidated
saitong09
post Dec 5 2018, 06:28 PM

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QUOTE(hakkai0810 @ Dec 5 2018, 05:16 PM)
do you get the mach card on Jan? My physical card shows June as well for anniversary >_<
wondering if HLB card anniversary follow MBB style which is follow the first card you get.
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My Mach physical card follow approved date and anniversary different from HLB Wise card, MBB m2c and MBB Ikhwan also different anniversary
saitong09
post Dec 7 2018, 06:20 PM

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QUOTE(alexanderclz @ Dec 5 2018, 09:25 PM)
it's unlikely, they do not replace mach cards anymore.
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Will HLB offer others HLB card when Mach expired?
saitong09
post Dec 9 2018, 11:41 PM

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QUOTE(fruitie @ Dec 9 2018, 11:46 AM)
I'm so disappointed with HLB now. Last month I forgot to pay my bill by one day and immediately paid off with IBFT.

I just realised my latest statement today which was issued 10 days ago that I am charged with late charges for all CC and BT accounts. Total: RM 142.30. doh.gif

I just called HLB about this that their policy has changed since 1st Oct and they no longer provide grace period for late payment. They used to give 4 days as confirmed by the CS. However, this communication is not shared with cardholders which I think fair because this kind of thing is for internal only.

Now I appealed for waiver as it's my first time and it cannot be done immediately until I clear off my latest statement which will due on 16th. Then only I will call back to request for waiver.

Though it's my mistake but I find this is too harsh for cardholders. I cannot recall other banks are doing this? I learnt the hard way but you all need to take note with HLB from now onward.
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If HLB don't waive then escalate to BNM sweat.gif
saitong09
post Jan 7 2019, 06:45 PM

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My Mach card already charged SST rm25 this month
saitong09
post Jan 7 2019, 08:41 PM

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QUOTE(sj0217 @ Jan 7 2019, 08:26 PM)
My anniversary date for this card also on Jan, I guess will be charge soon
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I think follow statement date, when is your statement date?
saitong09
post Jan 7 2019, 10:08 PM

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QUOTE(sj0217 @ Jan 7 2019, 09:10 PM)
1st of the month.
So mean 1st Feb will be charge for SST then
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Just checked, not follow the statement. Should be approval date smile.gif
saitong09
post Jan 21 2019, 11:02 PM

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QUOTE(putra23 @ Jan 21 2019, 10:59 PM)
Able to get waiver or cash back to offset the sst?
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Didn't called for waiver, not really sepnt much on this card
saitong09
post May 21 2019, 08:34 PM

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QUOTE(torres09 @ May 13 2019, 09:16 PM)
Anyone still holding the Mach Signature card?
Kinda wasted since it only converts into Enrich. Not much privileges but I still keep it because free for life and time-to-time have 0% interest promotions..
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Don't forget there is SST

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