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Maxis The Official Maxis FTTH Thread | v2, Maxis Home Fibre Internet, from RM138

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SUStarbana90
post Jul 30 2012, 08:04 PM

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Hi all, im also having the issue of slow loading of webpage and sometimes the page just stall and wouldnt load anymore, hence requiring me to hit the reload button. Im sure alot of other users here experienced this and i tried using a laptop cooler on my router but theres no improvement. Maybe we should collectively escalate this matter to maxis so that they will atleast make an effort to try address this issue? What say you?
SUStarbana90
post Jul 30 2012, 09:20 PM

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» Click to show Spoiler - click again to hide... «


Finally, going in right direction.

Diagnostic Result
CODE

1)   Jul 30 21:03:49 FIREWALL replay check (1 of 9): Protocol: ICMP Src ip: 58.71.xxx.xxx Dst ip: 14.192.xxx.xxx Type: Destination Unreachable Code: Port Unreacheable


 Jul 30 21:02:36 DHCC lease ip-address 10.32.xx.xxx bound to intf eVoIP


 Jul 30 21:02:36 DHCC intf eVoIP renews lease ip-address 10.32.xx.xxx

2)Green and blinking when theres usage

3)Modem lights: Auth, Ethernet, DSL, Status all green

4)Line quality good with voip

5)No problem connecting and reconnecting solves the problem but only for a very short while.

6)[IMG]http://www.speedtest.net/result/2091196661.png[/IMG]

7)

Tracing route to google.com [209.85.175.102]
over a maximum of 30 hops:

 1     6 ms    99 ms    99 ms  192.168.1.254
 2     6 ms     5 ms     7 ms  58.71.243.221
 3    18 ms    28 ms    20 ms  58.71.243.222
 4    10 ms     5 ms     7 ms  58.71.243.53
 5     9 ms     8 ms     6 ms  58.71.243.49
 6     8 ms     8 ms    14 ms  58.71.244.254
 7     8 ms     8 ms     9 ms  58.71.241.57
 8     7 ms     7 ms     7 ms  58.71.233.34
 9     7 ms     7 ms     8 ms  58.71.241.34
10     9 ms     9 ms     8 ms  121.123.132.14
11    99 ms    85 ms    52 ms  209.85.242.244
12     9 ms     9 ms     8 ms  209.85.250.237
13    17 ms    18 ms    18 ms  66.249.94.158
14    12 ms     9 ms    10 ms  nx-in-f102.1e100.net [209.85.175.102]

Ping statistics for 58.71.243.221:
   Packets: Sent = 100, Received = 41, Lost = 59
Approximate round trip times in milli-seconds:
   Minimum = 3ms, Maximum = 10ms, Average = 4ms

8) Using stock router; Public IP; No modifications done whatsoever.


This post has been edited by tarbana90: Jul 30 2012, 09:55 PM
SUStarbana90
post Jul 30 2012, 10:13 PM

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QUOTE(lucaswjk @ Jul 30 2012, 09:57 PM)
1) I think Thomson have build in Intrusion Detection System (IDS), that why the log show someone try to PING to your unreachable port... they have anti port scanning too

2) 3) 4) Seem you have normal connection, especially your VoIP call is good, normally in digital data transmission if got problem it will cause voice lag or voice breaking up or line disconnect... (normally happen to international call)

5) No comment for this...

6) Your local speed is perfect

7) Your international connection seem fine too, if no packet loss, that mean it is good
Ping is to show if your connection got Long Relay and Lost of Packet
Tracert is to know where your connection lost in which server, eg packet lost (*) on Thomsan router or Maxis server or International Server.
Next time try to ping -t 8.8.8.8 for 1minute, then we can will see a more consistency result
*
Thx for the feedback, but im a newbie in networking therefore i couldnt comment on all these technical stuff but could only provide personal experience on what im facing. Anyway i tried pinging 8.8.8.8 for a min and the results are quite good with only 1% loss. Btw, can i know if the situation stated in (1) normal?
SUStarbana90
post Jul 30 2012, 10:25 PM

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QUOTE(lucaswjk @ Jul 30 2012, 10:19 PM)
Yes situation for (1) is normal, someone trying to id u before hack u  brows.gif serious! and this is normal.

and i just saw your update ping, u have 59% ping lost for 100packet... this is huge problem
try move your laptop nearer to your wifi (3 meter will be perfect), not too near or far
and ping for 1minute again
*
LOL.. then im glad thomson has this firewall thing sweat.gif

But the updated ping with 59% loss is when i ping the 2nd hop. What does the 2nd hop mean or do? So if this is the case, normally what causes it to have so much loss? Sry dude.. im throwing tons of questions.

CODE
Ping statistics for 58.71.243.221:
   Packets: Sent = 100, Received = 51, Lost = 49 (49% loss),
Approximate round trip times in milli-seconds:
   Minimum = 3ms, Maximum = 8ms, Average = 4ms


This post has been edited by tarbana90: Jul 30 2012, 10:38 PM
SUStarbana90
post Jul 30 2012, 10:41 PM

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QUOTE(lucaswjk @ Jul 30 2012, 10:37 PM)
what u mean second hop, tracert issit? second hop is the second router/server your connection pass thru...

packet loss, normally wifi signal not strong, fiber hv alot of noise, network switch hv collision, router cant handle heavy traffic, etc

btw i just notice I have around 8% packet lost using googledns, opendns is only 1%
now try... ping -t 208.67.222.222 , packet lost less than 4% for me is acceptable...
*
Hmm.. i followed ronnie's guide http://forum.lowyat.net/topic/2441911

or should i ping 8.8.8.8, etc. if for 8.8.8.8 im getting 1% loss for 1 min

CODE
Ping statistics for 208.67.222.222:
   Packets: Sent = 103, Received = 103, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
   Minimum = 194ms, Maximum = 225ms, Average = 197ms


This post has been edited by tarbana90: Jul 30 2012, 10:46 PM
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