Welcome Guest ( Log In | Register )

Bump Topic Topic Closed RSS Feed

Outline · [ Standard ] · Linear+

Maxis The Official Maxis FTTH Thread | v2, Maxis Home Fibre Internet, from RM138

views
     
zDarkForceSz
post Jul 4 2012, 01:26 PM

Regular
******
Senior Member
1,938 posts

Joined: Nov 2009
From: Bolehland
QUOTE(mackioes @ Jul 4 2012, 12:52 PM)
thanks for your advice, i already called + cfm report them with case number, doh.gif  damn lar i submit reg form on 1st june then when i called today they told me installation date on 19 Sept  doh.gif  maxis think customer a fool keh? no such think need wait for 4 months for a bloody installation. Now waiting for a new installation date call from them.  vmad.gif  mad.gif  vmad.gif
*
Quote here with their reply later biggrin.gif

Added on July 4, 2012, 1:28 pm
QUOTE(toh2020 @ Jul 4 2012, 01:20 PM)
for dBm you need to pujuk the tm fellas. nice to them give them drinks. then they tell you hehe..

1.25 is norminal. if you get 10+ below 11. it be slighly >1.25 with IDM.
*
Angpau more effective.

This post has been edited by zDarkForceSz: Jul 4 2012, 01:28 PM
zDarkForceSz
post Jul 4 2012, 01:35 PM

Regular
******
Senior Member
1,938 posts

Joined: Nov 2009
From: Bolehland
QUOTE(toh2020 @ Jul 4 2012, 01:32 PM)
above 20dBm is ok. you get 90%+ speedtest.

but if above 25dBM, your ONT takes very long to online. tm keep quiet and advice users leave it ON. hehee. while in between u have many many probs. this is classified info.
*
Lower the better?
zDarkForceSz
post Jul 4 2012, 04:21 PM

Regular
******
Senior Member
1,938 posts

Joined: Nov 2009
From: Bolehland
QUOTE(bloxxzone @ Jul 4 2012, 04:18 PM)
register on 28 june.. just now the maxis guys call for installation on 23 july.. a months lapse.. ok lah im not in hurry anyway smile.gif
*
QUOTE(big2me @ Jul 4 2012, 04:19 PM)
Me 30 July.....
Call me ealier but come slower than u ......
*
you two should be feeling lucky dy.

i register mid of jun until now maxis haven't call me.
I call them "again" just now they told me they still waiting for my application status check.
WTH. I really pissed of with Maxis. I feel like boycott Maxis dy. d@mn
zDarkForceSz
post Jul 4 2012, 04:58 PM

Regular
******
Senior Member
1,938 posts

Joined: Nov 2009
From: Bolehland
QUOTE(kenjixx @ Jul 4 2012, 04:49 PM)
chill bro... i dig out some reasoning for you
*
...
at least let me know the status.
I will get RM118/month or not.
My house currently no internet. I using phone tethering very susah.
If I didn't get i straight go TM apply unifi.
buat me macam sohai waiting waiting and waiting.
zDarkForceSz
post Jul 4 2012, 05:30 PM

Regular
******
Senior Member
1,938 posts

Joined: Nov 2009
From: Bolehland
QUOTE(soitsuagain @ Jul 4 2012, 05:19 PM)
I apply Unifi on Sunday and on Monday they call me to install on Tuesday but I postponed Wednesday (actually that was the agreed installation date on the application form) as I haven't bought cat6 cable yet. This is during the 118/mth promotion. They are ample TM contractors out there...maybe Maxis not enough their own contractors?  rclxub.gif
*
That's what we call efficiency. D@mn maxis.
zDarkForceSz
post Jul 5 2012, 12:49 PM

Regular
******
Senior Member
1,938 posts

Joined: Nov 2009
From: Bolehland
QUOTE(mackioes @ Jul 5 2012, 10:16 AM)
Mine reg on 3 June i have to call yesterday after emailing too many times to dr pitchard  and they said sept 19 installation wtf !  Complained already but it feels like no effect one. They say wanna call back but never. Madafckes go die la !
*
Some one send me this. Share with you.

No hope on Maxis anymore. Just wait......
QUOTE(DrPitchard @ Jun 19 2012, 12:16 AM)
This is actually more of a process fault...
The physical form is actually sitting at the Home Fibre dept. When it reaches there, it goes through a few process, such as time slot availability, port availability, customer background check (for blacklisted customers), area availability (coverage) and so on. If it passes through all, then only will it be passed to be keyed into the system.

Thus, if you realise, lots of the response time varies alot for each and every channel. Some register online and get response within 1-2 days, some don't hear after 3 weeks and still waiting. Some goes for registration at Maxis Centre, through dealers, through staffs or even roadshows. Forms are not lost, just that due to the process and how it is sorted, the response time varies alot.
zDarkForceSz
post Jul 5 2012, 01:10 PM

Regular
******
Senior Member
1,938 posts

Joined: Nov 2009
From: Bolehland
QUOTE(jasondell @ Jul 5 2012, 01:05 PM)
Registered on June 27th. Just now received a call , appointment for installation made on July 9th, which is next Monday. Didn't expected so fast smile.gif btw registerd with dr pitchad too smile.gif.
*
another lucky guy here.
... this year i buy toto all sure x buka liao.
until now status check call also didn't receive.
not expect for appointment date. fxxx.
zDarkForceSz
post Jul 6 2012, 06:48 PM

Regular
******
Senior Member
1,938 posts

Joined: Nov 2009
From: Bolehland
I'M ONCE AGAIN BEEN CHEATED BY MAXIS!!! mad.gif vmad.gif

1st call received @ Morning.
Maxis staff called me and told me my application form is LOST. They will resolve with the person I registered with. Give them at least 1week and they will call back. If they don't, call them @ 123.

Enough MARAH liao.

2nd call received @ around 4pm.
Then he update at CFM
[06/07/2012 @ 04:43:14 PM] devendra
Resolution Date: 06/07/2012 Contact Person: Mr. Adrian xxxx xxx xxxxx Contact Number: 012-2xxxx22 Resolution Remark: Maxis has contacted the complainant to address his concerns regarding the status of his Maxis Home Fibre Internet application. We have confirmed with Mr. Adrian that we have received his application on the 30/06/2012 and are currently in the process of making the necessary arrangements. We have also advised him that this process will take between 1 to 2 weeks before we can provide him with the installation dates. Mr. Adrian has accepted our explanation on this matter and informed that he only wanted to ensure that the application was received. Accordingly this matter has been resolved.

I TOT IT WILL BE SETTLE BY NOW.
BUT YET,

3rd call receive @ 5pm.
Another MAXIS staff told me he follow up my case and tell me my "APPLICATION FORM IS LOST". And say already emailed me the form and ask me to send back.

BUT I DIDN'T RECEIVED ANY EMAIL AT ALL.

1st say FORM hilang. 2nd say already RECEIVED FORM. 3rd say FORM HILANG NEED RESUBMIT.
Now I anything also didn't received. piss off man.

I think I feel like switching all my account from Maxis to Celcom dy. D@MN
zDarkForceSz
post Jul 17 2012, 03:32 PM

Regular
******
Senior Member
1,938 posts

Joined: Nov 2009
From: Bolehland
Until today I haven't receive a call from Maxis. What to do...
zDarkForceSz
post Jul 18 2012, 01:05 AM

Regular
******
Senior Member
1,938 posts

Joined: Nov 2009
From: Bolehland
QUOTE(ronnie @ Jul 17 2012, 03:48 PM)
Call up the Maxis HOME hotline to enquire...
*
QUOTE(Mac Man @ LYF @ Jul 17 2012, 04:02 PM)
BUG them.

Email, tweet, call cs & post at maxis forum. I did all that, everyday for 10 days, then they give me an installation date.

Complain to SKMM / MCMC is the final way to go.
*
Call until I dulan dy. Every time ask me wait wait wait.
Call them take 15min to pick up. D@mn
zDarkForceSz
post Jul 18 2012, 10:09 AM

Regular
******
Senior Member
1,938 posts

Joined: Nov 2009
From: Bolehland
QUOTE(mackioes @ Jul 18 2012, 01:08 AM)
Woah your case still unsolved? Hmm go complain mcmc kao kao. Thankfully mine is gonna install today ! rclxms.gif

Added on July 18, 2012, 1:11 amafter complain, request for case number + tell them your mcmc complain case number, ask for the telephone operator name in case they play "pass the phones. " Then they will take some serious action !
*
I used cfm dy. But still no result...
zDarkForceSz
post Jul 24 2012, 10:41 AM

Regular
******
Senior Member
1,938 posts

Joined: Nov 2009
From: Bolehland
ape macam ni. stupid MAXIS still giving me no new news. tunggu sebulan dy lo~~~ call them take forever to pick up. they got number tracer is it.
know i call them complain -.-
zDarkForceSz
post Jul 27 2012, 05:14 PM

Regular
******
Senior Member
1,938 posts

Joined: Nov 2009
From: Bolehland
My case still haven't settle... -.-
complaint at CFM & SKMM/MCMC still not getting any respond 0.0

finger cross.

call maxis wait 20min no ppl pick up. d@mn
« Next Oldest · Maxis Fibre · Next Newest »
 

Topic ClosedOptions
 

Change to:
| Lo-Fi Version
 0.0447sec    0.28    7 queries    GZIP Disabled
Time is now: 29th November 2025 - 05:02 AM
All Rights Reserved © 2002- 2025 Vijandren Ramadass (~unite against racism~)
Removal Request
Powered by Invision Power Board © 2025  IPS, Inc.