Send my battery for warranty in December and until now my RMA unit also not back! Everytime will push for a later date and after that no news at all! What type of service is this?

-Up to 15months 1 to 1 Warranty

This is what u wrote at the front page. I got a receipt to prove that my battery was just less than 6 months of purchase during that time together with whatsapp messages to prove that right.

So when can i get my battery back?

Hi, please dont mess up "https://centurybatterymalaysia.blogspot.my/" with our company.
Our company is
VIN BATTERY SUPPLIES, 102, JALAN PJS 3/55, TAMAN SRI MANJA.
COMPANY NUMBER 001828902-D

Kelvin Ng 0173332746 is a battery shop at Ampang. Kelvin battery Supplies.
Any complain please call me Vincent 017-384 1229. We are welcome to serve you.

Please be noted 15month warranty was 2years ago's promotion.
If we took too long period to claim your battery you may call us. We didn't ever reject any customer's call.
Please be understanding Century normally takes about few month to replace our claim batteries, we are waiting them also. But we will replace to customer first if they really need it urgent. You can call us 017-384 1229 / 03-7773 1104. But make sure it's under our company. TQ.

Just to be fair to you guys, I did receive my battery back yesterday.However, I was required to pay extra RM30 for something that isn't my fault from the very beginning. It's not about the money, but it's the services that you guys provide to your customer. Frankly speaking, I bought the battery somewhere in April, and the battery gave way in September (based on the WhatsApp conversation).

You guys did send someone to exchange the battery, but I was given an old unit and was told that it's just a temporary solution while waiting for the RMA unit. It was cool during that time as I was told that I would get a new unit somewhere next month or so, and I was waiting for it since the very last conversation with you guys. So in regardless of the 15 months warranty of 12 months warranty, I'm pretty sure I was still in within the warranty period.

However, I did WhatsApp you guys several times( December, Feb, April, May, August) and what I was told that you guys had no stocks? Anyways, thanks for sending the battery over and I could say that it's not a new unit by looking at the condition of the battery.

Thank you for your feedback, we will improve our service after this.
We didn't receive so many msg, can you send us a snap so I can check with the person who in-charge.

By the way, if customer requires onsite warranty, may have delivery charges.
Same as Century Delivery.



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Gotten my battery! Thanks Vincent and his staff Roy for fast delivery

I messaged Vincent via Whatsapp about 8am this morning..he told me that he could get it arriving at my office at about 9am..

At about 830 his staff Roy called and told me will take about 40+ minutes..sure enough roughly 915am Roy arrived and replaced my battery..thanks dude!

Thank You for your supporting.
We will try our best to improve our service.
Take care

price for NS40 wet and MF.
Thanks

Already PM
Thank You

got yokohama? can deliver & install at Bdr Br Selyang?

Yes Yokohama Gold is available.
Please tell us the car model we will quote u a best price.

Thank You

Century NS40ZL for honda city 2006 how much?

NS40ZL
Walk-in Prices:
NIKO MF 12-mth Warranty RM120
CENTURY MARATHONER 12-mth RM150
YOKOHAMA GOLD 12-mth RM190
AMARON GO 15-MONTH RM170
HITACHI MFX 24-MONTH RM200
(Prices after old battery trade-in.)

Delivery RM30 to RM50 depends on location.

Hi Vincent,

This is the second time i purchase battery for you.

Kindly PM me the price for Myvi battery(wet and dry) Ns40 if not mistaken.

Thanks

Also NS40ZL.
May i know delivery area? TQ

Hi vincent,

either Petaling jaya(tropicana area) or Batu Tiga

Ok already pm.
Tq

PM price for Century Ultramax (for Proton Saga).. location Sri Petaling

This post has been edited by jeffro: Sep 8 2016, 02:33 PM