Send my battery for warranty in December and until now my RMA unit also not back! Everytime will push for a later date and after that no news at all! What type of service is this?

-Up to 15months 1 to 1 Warranty

This is what u wrote at the front page. I got a receipt to prove that my battery was just less than 6 months of purchase during that time together with whatsapp messages to prove that right.

So when can i get my battery back?

Just to be fair to you guys, I did receive my battery back yesterday.However, I was required to pay extra RM30 for something that isn't my fault from the very beginning. It's not about the money, but it's the services that you guys provide to your customer. Frankly speaking, I bought the battery somewhere in April, and the battery gave way in September (based on the WhatsApp conversation).

You guys did send someone to exchange the battery, but I was given an old unit and was told that it's just a temporary solution while waiting for the RMA unit. It was cool during that time as I was told that I would get a new unit somewhere next month or so, and I was waiting for it since the very last conversation with you guys. So in regardless of the 15 months warranty of 12 months warranty, I'm pretty sure I was still in within the warranty period.

However, I did WhatsApp you guys several times( December, Feb, April, May, August) and what I was told that you guys had no stocks? Anyways, thanks for sending the battery over and I could say that it's not a new unit by looking at the condition of the battery.