Hello guys, I'd like to apologize because it seems that I have abandoned this thread but I have to admit that I have pretty much abandoned all hope that justice will be served on these playtime guys involved with my case.

If you've read this thread in its entirety then you are probably aware that I am not in Malaysia, hence the reason why I haven't logged into lyn for so long, and life has been quite hectic in university so far, courseworks for a 2nd year undergrad isn't a joke... Anyway, not to drift off topic, a lot of you suggested that I report this case to the tribunal or something but I didn't really see that as a possibility back then when I was still in Malaysia because my holidays were coming to an end and I had to come back here for university soon. The soonest I can do anything about this would be next june when my summer break starts but by then I imagine it would already have been too long to do anything, so to be honest I've almost given up all hope on this case.

However, I'd like to mention cwl_ykh's REALLY similar case (pointed out to me by another forumer, and kelvin's own post in this thread), except the fact that he was dealing with the boss himself, and that he was much, much more persistent than me. I guess that helped a lot in him retrieving his vita back. Kelvin presented his conversations with playtime's tim in his own thread, and you can see a really similar pattern with my own case. Unreplied texts (PMs in my case), the same excuse ("the problem lies with sony lol") and how they kept delaying things, check next week, check next month etc2. I think kelvin's case is much stronger than mine because it was really recent, this year still and hence could be solved without them giving shitty excuses like "not our receipt lol! suda tukar staff lol!" so I'm glad that it turned out fine for kelvin in the end.

Having said that, I'd just like to advise people that with all the things I have shown in my thread, and what kelvin also showed (the boss himself calling his customer an *******, despite the customer being really polite when asking? seriously?) it's not that hard to justify that playtime has a hierarchy of unethical workers currently, so please guys, there are plenty other gaming shops in malaysia with much much nicer staffs (I've had pleasant experiences with some of them) so to avoid problems like this, think carefully before you buy. Go for retailers with an actual reputation and superb after-sales service.

That's all I'd like to say for now, thank you for all the support so far.