Maxis Connect to Maxis using Custom Router!, Guidelines
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 Oct 14 2017, 01:04 PM
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#1
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Senior Member
636 posts Joined: Aug 2010 
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My old Maxis Router Thomson TG784n start working abnormal and connection keep on dropping and frequent restart require.
I contacted Maxis Helpline, said if WIFI router faulty can replace for free. Anyone experience free replacement even out of warranty. Not sure how much I can trust them. |
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Oct 15 2017, 08:11 PM
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#2
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Senior Member
636 posts Joined: Aug 2010
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QUOTE(SilentVampire @ Oct 14 2017, 06:44 PM) If they say that, make sure you ask the if you need to renew your contract or any other stipulations. However, if you're not using VoIP or IPTV, just get your own router and set it up. Too bad I'm using VoIP which the router hard to find   ... let see the investigation outcome.Hope for the best... This post has been edited by conqu3ror: Oct 15 2017, 08:12 PM |
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Nov 28 2017, 03:41 PM
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#3
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Senior Member
636 posts Joined: Aug 2010
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QUOTE(Liuism @ Nov 28 2017, 12:49 PM) I face the same too, just restart it will work as normal. After complaining to Maxis, and trouble shoot session. Maxis technician come to change a new router.Maxis service quite efficient these days |
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Nov 29 2017, 08:38 PM
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#4
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Senior Member
636 posts Joined: Aug 2010
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QUOTE(Liuism @ Nov 29 2017, 02:22 PM) Give up on that, cuz similar to TM just refresh port How old is your router? Probably they will study 1st and check the situation.My old router was keep on disconnect for few times a day... keep on restart also useless |
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Dec 5 2017, 09:13 AM
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#5
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Senior Member
636 posts Joined: Aug 2010
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QUOTE(Liuism @ Dec 4 2017, 05:39 PM) About 4 years already That is almost end of the router life spend with 24 hours on. You may try contact Maxis for the continue disconnection issue.Hope you get your new router soon. |
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