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Maxis Connect to Maxis using Custom Router!, Guidelines

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Maxis
post Aug 23 2016, 02:52 PM

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QUOTE(fanjsb @ Aug 19 2016, 01:26 PM)
Hi,

Anyone using the Maxis Fibre with the BTU model Huawei Echolife HG8240?

I need the configuration file for it.

Cos my BTU Hg850a burnt yesterday. I restored the config file from my HG850a (old backup) to the HG8240.

But it is not working 

Please help 

I need the configuration file for HG8240 for Maxis Fibre or anyone has done the settings, please share
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Maxis
post Sep 26 2016, 10:55 AM

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QUOTE(peri peri @ Sep 22 2016, 10:44 AM)
Hi Maxis

i need help. i just requested maxis to change my old thompson router to this  technicolor TG784n v3 maxis router and new BTU set as well from ZTE to this Huawei type since 2 months ago.

but the connection is very unstable. it will drop alot. and i have no idea why.

If compare to the ZTE + Thompson, i seldom facing such drop connection issue.

Its really annoying. streaming jammed half way, surf net suddenly hang, play games sometime lagging, and p2p always not stable.

What is you advise?

should i replace the router to custom type like others here or actually Maxis have better solution?

im not hardcore user but its quite annoying.

pls help, thx

btw, mine is maxis home fiber 10mbps package
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Hi,

Please PM your modem ID, full name & contact number for assistance.
We suggest U to call our Hotline at 1800 82 4663 for faster & urgent assistance. TQ
Maxis
post Oct 1 2016, 03:58 PM

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QUOTE(cyberazi @ Sep 30 2016, 08:55 PM)
How do i get the username and password for login on the custom router?
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Hi cyberazi ,

Please DM us yr modem ID and Maxis home fibre account number for assistance.

Thank you.
Maxis
post Jan 19 2018, 03:18 PM

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QUOTE(fireballs @ Jan 18 2018, 01:45 AM)
dear taikos

i am using maxis business and trying to set up sip at home. is there any difference in the voip server?
i tried using maxis voip app on phone and it shows the gateway as

bvgw02.maxis.com.my

voice call is successful using umobile 4g.

i have tried many sip phone softwares on PC but all came as registration error.

is there a proxy required?

i cant ping homesip.maxis.com.my  (not using maxis network btw)

what should be the :
sipserver, sipproxy, domain
i am given a username (phone number) and password (not the +1 at the end)
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Hi fireballs,

Please PM us your account details for further assistance.

Thank You
Maxis
post Sep 15 2019, 04:23 PM

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QUOTE(stranger88 @ Sep 15 2019, 02:30 PM)
hi, want to check with you guys, currently i'm using maxis fibre for business (shop), they give me aminia router which is sucks (i need to restart 3-5 times every day, keep stuck).

There is a sim card put in the modem, is it needed to connect internet? Can I change to other router? How do I get the maxis pppoe authentication & settings?
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Hi Kindly contact our business support at 1800 82 1919 for Technical help on this matter. TQ-Dhanen
Maxis
post Oct 29 2019, 05:07 PM

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QUOTE(uhlaw @ Oct 27 2019, 04:54 PM)
Any way to direct connect maxis voio to huawei modem?
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Hi There, are you referring to Voip, if the modem/router is not provided by Maxis, you will need to contact the Vendor of the modem/router. TQ-Dhanen
Maxis
post Dec 19 2019, 05:02 PM

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QUOTE(Hearm @ Dec 18 2019, 02:42 PM)
Hello is it possible to setup Maxis MA131 router as an AP ? Please indicate how if it is possible . Many Thanks
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Hi,

Do DM us your account details with the mobile number, hence we could arrange a call back from our Fibre technical team.

TQ
Dhanen
Maxis
post May 22 2020, 02:49 PM

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Hi, Pls DM us your fibre account no and modem ID for further checking. TQ Thayal

 

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