Sent my phone in to SME due to loose homebutton. I dropped by phone approx 3-4 times till got "lekuk2" at the edges T_T .. and my screen is filled with burn ins after 11months of use.

what i did was flash back to KI2 (I9100DXKI2_I9100OLCKH1_I9100DXKI1.zip) taken from samfirmware, reset counter with jig (im on GB bootloaders). I also wiped by sdcard clean by formatting it in the recovery menu before i flashed stock using ODIN PC.

two days later, received back my phone with a new homebutton plus some extra freebies samsung kindly gave to me. From my observation it was :

- a new superamoled panel (NO BURN INs Woots!)
- new chasis, no more physical damages and scratches on the body due to previous falls

Sharing this just in case anyone had a defect or wanna send back for warranty. Hope this helps since samsung didnt gave me probs on this. They called me asking bout the customer service satisfaction level and i gave a 1 over 7 which is the best as 7 was rated worst said by them.

that is what happen to me. No more BURN INs wooots! but be sure to check if the new screen got defects or not once u get it. I got myself a new body too. No more scratches

yup.. the one in lowyat 4th floor.. previously its at plaza berjaya but its relocated at lowyat now..