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 The Razer Thread v16

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syabilng
post Feb 1 2013, 11:29 AM

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Hi guys,

I bought a new Razer Blackshark during the previous PC Fair in December. However, last 2 weeks we were moving to a new place and somehow the headphone cable was snapped during the moving process. I don't know how it happened because I wasn't there.

Do you think the store would let me claim warranty? Any ideas? Or should I find someone to fix/attach it?

Thanks in advance.

P/S: The store will not be opened till after CNY. That's why I'm asking here first.
syabilng
post Feb 1 2013, 01:11 PM

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QUOTE(Everdying @ Feb 1 2013, 12:58 PM)
try call ban leong, number at 1st post.
*
Thank you. Will try contacting them after lunch time. In the meantime, I have sent a support email. Hoping for the best.
syabilng
post Feb 1 2013, 01:27 PM

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QUOTE(Everdying @ Feb 1 2013, 01:12 PM)
btw, what store is that that they close so early and wont be opened until after CNY?
its still 2 more weeks til CNY... thats a pretty pathetic store.
*
Sorry wrong info. Called them up and they said bring the headphone to the store after CNY because the store has a lot to do atm. :/
syabilng
post Feb 1 2013, 02:39 PM

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Okay, I thought so.

Will wait for their reply then. Thanks, Everdying. You have helped. smile.gif
syabilng
post Feb 2 2013, 09:58 AM

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QUOTE(TongCN @ Feb 2 2013, 09:19 AM)
Bought from Razerzone online store.

Send back to Singapore :\ Self bear the returning shipping fee though.

But in the email, they said only will return the mouse once done warrant.
Didn't expect to be a full new box with different serial code
*
Well, I am not sure if mine is a different case. Bought at a local store in December PC Fair. Still got the receipt tho. I don't know whether I should straight go to ban leong or to the store first.
syabilng
post Feb 2 2013, 11:53 AM

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QUOTE(ykgen @ Feb 2 2013, 10:49 AM)
i believe the RMA will done thru ban leong since u bought it locally.. i did my RMA for my imperator with ALL IT, i got a new box of imperator... old one they took back together with the box.. i think Razer don't repair faulty gear, they will just replace a new one for u.. this is my experience though
*
I know, many people did the same. However when I read back the warranty terms, it pretty much doesn't cover stuff like damages from natural disaster, misuse, accidents and stuff. Or is it just me or am I too stupid to understand? Haha.
syabilng
post Feb 2 2013, 01:20 PM

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QUOTE(Everdying @ Feb 2 2013, 12:50 PM)
squeaking sound has been happening on razer mouses ever since diamondback time...so can be considered 'normal'.
after u use for awhile it should be gone...just wait for the plastic to season...
*
But you can apply some grease right? Although I'm not sure whether or not that will void the warranty. Haha.
syabilng
post Feb 3 2013, 03:22 PM

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QUOTE(ykgen @ Feb 3 2013, 02:12 PM)
i believe u did not miuse the mouse right? just send n worry later  rclxms.gif
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Not a mouse. It's a headphone. Cable snapped accidentally, which falls under the terms. Right? Haha.

syabilng
post Feb 4 2013, 07:24 PM

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QUOTE(ykgen @ Feb 4 2013, 10:17 AM)
cable too fragile.. must replace biggrin.gif
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I know that why I was wondering is there any warranty claim for that or can the store repair it for me? Willing to pay.
syabilng
post Feb 5 2013, 11:12 AM

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QUOTE(Kyozen @ Feb 5 2013, 10:54 AM)

i have done survey around and found out that Razer Nostromo fits comfortably than Logitech G13 while Logitech G13 built quality is much better than Razer Nostromo (some user complain of Razer Nostromo dont stay still properly and it

Many thanks and have a nice day!
*
Logitech is indeed built in high quality. Have you tried the Razer Orbweaver? biggrin.gif
syabilng
post Feb 5 2013, 12:38 PM

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QUOTE(Kyozen @ Feb 5 2013, 12:06 PM)
i saw it in the internet but i thought it was not out in malaysia yet?
any news of the pricing and availability?
*
Not sure about that the availability. Try asking this dude or PM him for best price: http://forum.lowyat.net/user/razerguynick

If it's not out yet, I am sure you can pre-order from him. His post: http://forum.lowyat.net/topic/2659806/all

Hope this helps. biggrin.gif
syabilng
post Feb 5 2013, 03:08 PM

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QUOTE(tennytyy @ Feb 5 2013, 02:43 PM)
Guys, is it worth upgrading from Abyssus to DeathAdder 2013?
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Well, it depends. If you have the money to spend, by all means. Still, do consider the change in grips when you convert. smile.gif

Personally, it is worth it. I like the new DA. biggrin.gif

syabilng
post Feb 5 2013, 03:08 PM

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QUOTE(Kyozen @ Feb 5 2013, 01:12 PM)
he is not selling anymore
*
Well, I guess you can't find it elsewhere here. Just have to wait for it. In the meantime, I'd go with Logitech. smile.gif

syabilng
post Feb 5 2013, 03:44 PM

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QUOTE(tennytyy @ Feb 5 2013, 03:16 PM)
Orbweaver is mechanical keys, if i was correct
*
Yes they are. Fully mechanical Cherry MX Blue keys.
syabilng
post Feb 5 2013, 03:46 PM

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QUOTE(Vorador @ Feb 5 2013, 03:44 PM)
sweat.gif  sorry sir

ok then, a huge up point for Orbweaver in my eyes~
*
Well, I guess Razer did make something better. biggrin.gif You can utilize your BW if you play MMORPG. biggrin.gif
syabilng
post Feb 5 2013, 04:19 PM

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QUOTE(Vorador @ Feb 5 2013, 03:52 PM)
ayam ni foreveralone single player  unsure.gif  (But 1 thing, I sometime feels the macro key of BW is a bit 'too far' from my WSAD...)

But that review dude did give a good point: the thumb rest. Since that thumb button is highly sensitive now, means cannot simply place my thumbs on it. However, while trying the hand gesture on ordinary keyboard now, I hardly rest my thumb on the keyboard... not to mention during gaming  sweat.gif  Really need to try one myself before decide anything  laugh.gif
*
I think the Orbweaver is great. Based on LinusTechTips quick review at CES, even the D-pad is mechanical. So shouldn't be a problem. If you're a single player like I am, I'd assign tons of functional macros for fun. Haha. Like a button to run a specific program and do this and that in order. tongue.gif
syabilng
post Feb 6 2013, 06:07 PM

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QUOTE(jasmineivan @ Feb 6 2013, 03:44 PM)
Can do a complete review for orbweaver?
*
Check this out:

syabilng
post Feb 6 2013, 08:19 PM

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QUOTE(jasmineivan @ Feb 6 2013, 07:58 PM)
Can't watch?  rclxub.gif
*
Sorry, test. Don't know is it just me or the link.



This post has been edited by syabilng: Feb 6 2013, 08:20 PM
syabilng
post Feb 7 2013, 09:10 AM

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QUOTE(jasmineivan @ Feb 6 2013, 09:48 PM)
That's true, it is extremely expensive.
For the price, I rather get a Mamba just for collection.
*
It is expensive, isn't it? Haha. Well, for someone who can afford something like this, by all means. biggrin.gif
syabilng
post Feb 7 2013, 06:12 PM

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QUOTE(ykgen @ Feb 7 2013, 05:20 PM)
got my Tiamat 2.2 from All IT today

user posted image
*
Sweet. How's the earcups?

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