I would like to share my bad experience with this contractor recommended in this forum, named David Chow Yong Ee, from BELLWAY HOMES, based in Jalan PU 2/5, Puchong, Selangor. First of all, I'm not blaming you (if you are a real customer of his). Maybe he did a good job on you, but in my case, if anybody who reads this wants me to sum up him in one word, it would be IRRESPONSIBLE. I'm not being ill-hated or malicious by writing this statement, I'm just using my consumer power to stop irresponsible, reckless, unreliable and bogus contractor from having a place in our world.
So, let me tell a real, true story, experienced first hand by myself as an owner of my house and as his customer.
I just moved into a 20x60 house. Not that big. I wanted all my parquets in my house to be replaced with tiles. So I called him up some time in April 2012, and the rate he agreed to give me was RM4.50/sqft. Based on 557 sqft, the charge was RM2,500. On top of that, I would like the floor tiles of my 2 bathrooms (much less than 200 sqft) to be replaced with new tiles. The charge was RM1,600, inclusive of installation of water basin and toilet bowl. All the charges include workmanship, but excluding tiles, water basin and toilet bowl, which I wanted to buy on my own.
Before his guys started working, he (David Chow) told me that the work could be finished in 1 week. Of course I don't trust any word from a person I barely know, so I predicted it could be in between 7-8 days to complete. The work was done by two (2) Indonesians from Jawa Timur, not David. I suspected they are just 19 or 20 or even younger. The work was done every day by those 2 guys, except 2 or 3 days when only 1 worker (named Amin from Sulawesi) did the job. The reason was the 2 guys who were supposed to do the job were not fed by their employers. I was told by them sometimes they were not even paid. So I believe they retaliated by not coming to work. Fortunately I didn't just sit there and let them starve. How do you expect 2 guys not properly taken care of do their work?
After 8 days passed by, the work was still not completed. I called up this David guy every day, and every time we engaged in a conversation, he assured me that the work can be completed today. Today and today and today for the next 4 days. Obviously this young guy didn't know what he was talking about. The work was completed on the 13th day.
Regarding the quality of the work, I would rate 5 in a scale of 1 to 10. After the work was completed, they were still small holes between two tiles. So I asked them to put cement (or whatever it is called). OK, the job was done. But now, the holes seem to reappear again. So I guess the workmanship is not that good, flawed to its best. Not to mention that now they are hairline cracks on the skirting of the wall that they put up.
The most pathetic part is this. After installing the toilet bowl, the water flow to the manhole seemed to be clogged. So the Amin guy took it out, scooped the things he could find in the pipe with his bare hands and found some algae, and re-install the toilet bowl again. It seemed it was OK after several flushings. About less than a month later, the toilet bowl began to clogged up again. Water can be seen exiting through the base of the bowl (the one that connects the bowl and the floor) when it was flushed. Water also rose up when it was flushed. I suspected it was clogged again. Note that the toilet is a guest toilet, which was rarely used. So no toilet paper or anything similar get disposed of into the bowl. So, I called up this David guy. To my surprise, HE REFUSED TO LOOK INTO IT because the Amin guy had de-clogged the toilet before. OK, fine, at that moment I promised that I will do everything in my power to tell the world what kind of a contractor he really is.
Then, I called up my old contractor who renovated my house previously. He came eventually, and looked into that. He took out the bowl, used his designated pole (not with his bare hands) to check whether it is clogged or not. IT WASN'T CLOGGED. The reason why water came out through the base of the bowl is there was not enough mixture of cement put at the base of the bowl. In other words, IT WAS THIS DAVID'S DOING ALL ALONG. Now the toilet is doing just fine.
So, a very valuable lesson learned. My advice is don't ever ever appoint a young, inexperience young contractor like David Chow Yong Ee. I don't think he has ever done any hands-on work related to construction. He only came to my house 2-3 times in about 30 minutes each time to supervise his workers, whereas my previous contractor, Mr. Tan did the work himself with his workers. If you want Mr. Tan's contact number, please PM me.