QUOTE(tatyinw @ May 30 2012, 12:21 AM)
Just had a really bad time with the Digi Consultants and Technicians...
Think I'll either go wear blue or just get the normal package from Celcom or Maxis when they announce.
Trying to pre-order, it says that I have a contract still running. Made a call to Digi Consultants, they say I need to pay the penalty and admin fee which is around RM266 as I have 4 months left. So I went to a Digi Centre to settle the penalty and admin fee to cancel the contract to get the pre-order.
I reach home, I try again and I get the same error. I called the Digi Consultant and they told me that the Technical Consultant can help me update my account. After the 2nd try, I finally reach them and they told me it takes 48 hours to update the system. So in other words the pre-order is already over.
Thanks to their blunder, which they can only tell me "Sorry", I have now cancelled my contract for no reason and have to wait 2 days for the status to update, which in other words I am not eligible for their pre-order anymore. They can't even help me place an order, only put a report to their "vendor" so they can fix it for me in 2 days.
That was really nice of them. I can finally move on to another network I guess?

i used to like Digi... till i discovered u mobile. what really made me look at u mobile is the download speed. 99% of my time, i'm in KL/PJ and using a prepaid, i tested and confirmed available at most of my frequent places... so, moved over to u mobile.
the thing is... smartphones these days can have download speeds of up to 20+mbps... i think even more with newer phones. so why be limited by digi's speed cap of 728kbps? i dun mind a download quota but i realised... why be limited by both speed and download quota?
of course, outside of the main coverage area, u mobile will use celcom network and data can really crawl... i think only 2g data when roaming... but other users can confirm if its otherwise...