Glad to have come across this post..I'm blacklisting Louis Italia. Those of you currently facing delivery issues with them should threaten them with Consumers Tribunal. They shouldn't be allowed to continue their lousy delivery. A few delayed deliveries once a while due to unforeseen circumstances I can understand but it seems that too many customers are having to put up with their crappy attitude and delivery issues. They don't care and still happily taking orders from other innocent victims. Stop giving business to them already.