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 Proton Prevé V9, ► Official Discussions for Proton Prevé

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K2002
post May 30 2012, 12:48 AM

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QUOTE(sanadi @ May 29 2012, 11:00 PM)
Nope, replacing my Accord (SM4). My car is old although still reliable and comfortable. But todays technology and NVH are better. Preve looks to have good equipment & technology. I like the CFE and CVT, and the ability to cruise at 110 kph at ~2500 RPM (read it in this forum). Proton reliability? Proton seems to become more reliable nowadays, judging from friends' and colleagues' experiences. From my research Preve fits my needs well.

My requirements:
1. Quiet
2. 2.0 level performance
3. Good handling
4. Airbags
5. ABS
6. At least 5AT or CVT (no 4AT or manual. Once you spend 2 hours crawling on MRR2 on Friday evening you'd be glad to have auto)
7. Good reliability and parts availability

My father drives iVTEC Accord (5AT) and my brother drives VTEC City (CVT). I was looking at Preve, 2nd hand iVTEC Accord or new Honda City. Do not like the City (small and handling not so good). About 2nd hand Accord, my father recommended against it as a new car (Preve) would be a better choice. We've looked at the Preve in the showroom and satisfied (for the price). Now just waiting to test drive.

CVT aerolane sound? Yep the City has it but as more and more km is run the noise become less audible.

So that's how I came to be *very* interested in the Preve.
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2100rpm on straight road...110kmph...if 2300rpm is on going up hill slight gradient. 110
K2002
post May 30 2012, 08:59 PM

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QUOTE(DryCell @ May 30 2012, 04:57 PM)
Copy and paste from FB.

Service time 0730-1215 hours. 1K service in PE SC Glenmarie Shah Alam. Service cost RM118.60. Engine Oil used (Petronas Syntium 800 semi syn 10w-40).

1. Throttle response seems to improve compare to before service. Not much difference though. Slight improvement.

2. Door wind noise while travelling 80km/h - Have to change quarter glass molding(PE will have to order the parts and will take approx 2 weeks to arrive)

3. Brake pedal abnormal noise(in the cabin) when apply brake - Still have noise but not as bad as before service. Hmm...think they have hearing problem lol

4. USB port problem - OK now can detect my flash drive and play songs from it.

5. Rear seat berbulu - PE will have to get back to vendor and replace it. Will get back to me in 2 weeks.

6. Rear right hand side door panel hard to close - Ok now. I can close the door with ease.

7. Dashboard rattling noise - They dont have the time to check as i request my car at 1200. Need to do another appointment for them to check further. I would say this problem occurred not often and not so serious and i can live with it until the next service.

8. Insulation inside the boot came off - Fix back by the technician. Nicely done.

9. Alignment - Not done. Machine rosak. Have to go either Mutiara Damansara 3S centre or COE.

All in all i give 6/10 rating for the service. Reason why, have to wait for 2 weeks for replacement of Quarter glass molding to solve the wind noise and have to wait for vendor on the replacement of my rear seat. And also because, receptionist kept telling me car not yet done service whenever i call every hourly. Instead of checking with the technician in charge, she simply say wait for call first and mention " awak walk in customer memang lambat"...i responded " walk in customer pun still customer and you tak boleh push back my car just because someone made appointment first. I datang 720 and i first in line.

I need my car done before 1200 and i will come over at 1145 to see you. Please check dengan technician my car dah start service or belum instead of you keep on repeating the word walk in customer memang lambat all the time."
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7.20 am or 6.45 am also. if you are not book for appointment of course need to wait. let say example got 4 to 5 people walk in like you. all reach same time like you or earlier than you then it will affect the rest of the booking one. only until someone book but did not turn up then only they will allow your car to be start service.

I went to COSE. i reach very early at 7.15am. but the reception only open at 8.00am. already register and told them i want to be the first one. indeed sharp at 8am. they finish service my 1k service around 9.15...but that time i got lots of thing need to ask the CAT team and need to change some window lining rubber. so wait wait wait everything finish around.1.30 i remember almost 2pm by the time i exit COSE.

This post has been edited by K2002: May 30 2012, 09:09 PM
K2002
post May 30 2012, 09:54 PM

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QUOTE(5zAi @ May 30 2012, 09:52 PM)
Which COSE?  smile.gif
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The main one at shah alam.
K2002
post May 30 2012, 10:02 PM

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QUOTE(dares @ May 30 2012, 09:58 PM)
There is oni one COSE la, the one at subang.

The rest are simply referred to as service centers (SC)
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subang or shah alam forgot...
but i remember i got go through subang
Shah Alam Highway beside only 47600 Subang Jaya 0380269333

Centre of Excellence Complex,
Km33.8
Westbound Shah Alam Expressway,
47600 Subang jaya Selangor Darul Ehsan
Malaysia
K2002
post May 31 2012, 12:19 AM

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QUOTE(DryCell @ May 31 2012, 12:16 AM)
I think this is something we should change and let them know about it and scrap the appointment rubbish. What happens if my car suddenly have major problem? and i have to walk in and ask them to check? Do they need to wait until all cars in the appointment list done servicing to check my car? Ridiculous.

Good SC will always assign someone to take care of this problem (walk in customers). Do you know how many cars per day in the appointment list in SC Glenmarie today alone? About 50 appointments for today only. 50 cars. This info i got from the front receptionist. Only 8 service bays available in the SC. On top of the 8 bays 2 are not available (massive / major service car) and only 6 available for normal service. Another 2 bays for alignment and balancing. Approx 1 hour (max) for normal service per car. 6 cars = 6 hours. Imagine the remaining cars in the appointment list. This is all excluding the walk in customers like me.

I just don't like the system used by SC. They should attend to any type of customers. Walk in or appointment. I sincerely believe first come first serve policy is always the best way.
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yes you are right they must implement something like walk in customer. in COSE they have lots lots of bay...if not mistaken... got almost 30 bays to service car. so at one go can have 30 cars full. if they can allocate 5 or even 10 service bay for at least 10 customer walking a day should be nice.

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