Shit I wouldn't want to lose my character.
Which server are you guys playing in when this happened?
Got hacked? Account compromised?, Information here
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 May 21 2012, 09:23 AM
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#1
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Senior Member
939 posts Joined: Jan 2003 From: Penang 
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Oct 12 2012, 02:33 AM
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#2
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Senior Member
939 posts Joined: Jan 2003 From: Penang
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QUOTE(yoshi86 @ Sep 28 2012, 12:15 AM) i have the mobile authenticator, but i lost my phone, now cant log in to my account to modify the info as it asking for authenticator number. anyone can help me on this ? You got the same problem as I do. I tried opening a support ticket and they replied account & billing services cannot discuss over email, must call Blizzard Customer support. And I've been trying to call them the last few days, but the call queue is always full.   |
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Oct 12 2012, 09:48 AM
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#3
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Senior Member
939 posts Joined: Jan 2003 From: Penang
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QUOTE(yuhhaur @ Oct 12 2012, 09:32 AM) Try open a ticket in the morning session, and... Can't. I just moved there cal them up at our night time 9pm. It is their early morning  Nvm I'll try now and then la, not much time to play anyway. |
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Nov 20 2012, 02:33 PM
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#4
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Senior Member
939 posts Joined: Jan 2003 From: Penang
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QUOTE(Belphegor @ Nov 11 2012, 06:43 AM) Hey guys, I have an account in D3 but I've lose my authenticator as i lost my phone. So now I can't even restore cause the code is with my iphone. How can I retrieve my account and remove the authenticator besides making calls to the center? I tried to call and no one picked up.. You sure you're calling the right place? It should goes to an automatic system, then you have to reroute it to someone in the Accounts & Billing section to pickup your call. And you'll need some proof of purchase i.e. your CD-KEY for any previous blizzard games, etc.. |
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Dec 1 2012, 10:30 AM
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#5
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Senior Member
939 posts Joined: Jan 2003 From: Penang
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QUOTE(thammy @ Dec 1 2012, 10:16 AM) I am actually clueless on what to do already. I cant even login to my acc on blizzard webpage Yes you have to call them if your account is requesting for authenticator code, AND you somehow don't have one. And you have to call during US customer support operating hours. I think they're off now.Will always prompt me for authenticator code So i need to call directly to Blizzard America line? (I am playing in America server). My ticket previously Game Master said no malicious content from the logs |
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