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 Got hacked? Account compromised?, Information here

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samlee860407
post May 20 2012, 08:34 PM

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QUOTE(raptar_eric @ May 20 2012, 08:24 PM)
nope, my account was registered under US as the country, therefore the HP number didnt suit malaysian number... cause last time was playing WoW with the current bnet account.. anyway after restoring my items, i will request for a country chg from tech support.. sigh
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authenticator got nothing to do with hp number
samlee860407
post May 21 2012, 08:13 AM

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QUOTE(memphiz_zero88 @ May 20 2012, 08:36 PM)
he's referring to mobile autheticator app on smartphones.
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i never know that mobile authenticator need mobile numbers eh
samlee860407
post May 21 2012, 09:29 AM

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QUOTE(memphiz_zero88 @ May 21 2012, 09:25 AM)
from what other forumers said, you need to put phone numbers according to address in battle.net account.
so if you put US address in your account, you cannot use Malaysian phone number.

wish I have a smartphone now, I need the autheticator. cry.gif
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hm...no don't need.

when add authenticator, u just need to log in account, ask blizz to sent a verification email to you, then after that, download it to the phone, and add the serial number only


samlee860407
post May 21 2012, 11:38 AM

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QUOTE(gaeria84 @ May 21 2012, 10:06 AM)
Even if you have an authenticator, you will still get hacked if you don't practice safe web browsing.
For those who can't afford or think getting an authenticator is a lot of hassle, you can always follow these steps

1) There are a lot of con websites who claims to be Blizzard and send you emails, saying that they want you to click this link or give your username and password to verify details. Always remember Blizzard will never ask for your username and password, be it email or ingame. Careful when clicking email links.

2) Make sure your password is hard one to figure out. Change your password regularly.

3) Here's another great tip. When you key in your password, do not enter them in sequence. Always key them in non-sequence to fool keyloggers.

Example, if your password is abc123, you can enter 'c12' first, then move your mouse to before 'c' and enter 'ab', then move your mouse to after '2' and enter '3'

When you press enter, your password will be abc123
But to keyloggers, your password will look like c12ab3

Hope this helps.

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i heard that copy and paste will help too

instead of typing ur password when entering, type it elsewhere, save in notepad or whatever file, then copy it and paste when logging in

i practice that when my WoW account was hacked last time, guess it's time for me to do it again. hmm
samlee860407
post May 21 2012, 02:03 PM

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QUOTE(VinluV @ May 21 2012, 01:06 PM)
copy paste doesnt work.

Keyloggers tap into your system key typing function. Copy pasting doesn't work.
The best practise is to use authenticator to add 2 factor security.

If you feel like challenging yourself, install diablo on ubuntu, block all outgoing ports except 80 and 443, encrypt your pc and dns traffic, and play diablo tongue.gif
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dah fuk is that???!!!! lol

samlee860407
post May 21 2012, 04:07 PM

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QUOTE(shinkawa @ May 21 2012, 04:03 PM)
dafuk, even with authenticator also get hack. Blizzard fail
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whao oh whao
samlee860407
post May 24 2012, 08:51 AM

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now i also kena hacked. item i wear was not gone, but all my 500k gold and all my gem and potion all gone

I already tried to attach an authenticator (both pysical and mobile) on 19th May. But both give me the error of "invalid serial number"

Then i submit a ticket. they take their sweet time to reply me. And the last reply i got from the is

""Threorith
Customer Service Representative
Greetings~!

First of all, I want to truly thank you for contacting the Blizzard Support Department so we could help with this authenticator! As of now, Your battle.net account does not appear to have any authenticator attached. you should be able to attach a new one on battle.net without our help! biggrin.gif

If you have any questions about this or any other issue, feel free to reply directly to this ticket.

Regards,

Game Master Threorith
Customer Services
Blizzard Entertainment"

WTF? if i had no problems and don't need their help, why would i need to open a ticket???

and now i kena...
samlee860407
post May 24 2012, 09:23 AM

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now i don't knw can play or not. if play later level 60 liao then roll back to level58 ....
samlee860407
post May 24 2012, 09:28 AM

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QUOTE(Instant_noodle @ May 24 2012, 09:26 AM)
stay away from public games and you'll be doing fine
as for auction house... don't bid, just buy out...
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starting 2 to 3 days play public nia, after that stopped d.

and AH i always buyout
samlee860407
post May 24 2012, 09:35 AM

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QUOTE(3ternal @ May 24 2012, 09:30 AM)
oh shi- i got always bid for last min items..maybe my acc might kena next :S
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now i gona stalk u
samlee860407
post Jun 5 2012, 10:43 PM

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QUOTE(samwuzerehihi @ Jun 5 2012, 07:58 PM)
i was hacked too .. With sms protect and authenticator... do not rollback.. as item can always get. but my lost item are all on my main character and stash only as my item on AH stash are not at all taken. weird ? dunno maybe different kind of hack. My password are also not changed.
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with mobile authenticator or the physical token?

did you enable "always need authenticator when login" ?
samlee860407
post Jun 6 2012, 07:14 AM

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QUOTE(samwuzerehihi @ Jun 6 2012, 12:06 AM)
I am using mobile authenticator.. And i did enable it.. However the suspicious thing is Weirdly my all other character that i have been using as stash are not lost... All also kept high level item.. Dunno what happen...
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mobile as in the smartphone app on iOS or android, right?

do you mean you lost your gold and everything ur main character is equipping? but equipment at other toon in the inventory is not?

this really means something like as nightshade_nova point out. sigh sad.gif
samlee860407
post Jun 10 2012, 02:45 PM

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QUOTE(jiro1986 @ Jun 10 2012, 12:55 PM)
i also have same problem but i cant recover back my account

i forget my security answer

and cant recover back with my cd key also.. duno y
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huh? then ur 1st name last name?

what blizzard tell u that they can't recover your account?

 

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