May 13 2013, 04:15 PM
QUOTE(Frenly @ May 13 2013, 02:23 PM)
Anyone can help me.
Able to login but unable to use the authenticator. Reason, i have change a new phone.
Send e-mail to battlenet and they request me for a valid form of identification - image of a valid id? What does they mean?
a screen capture of my account with my ID?
Kindly please advise
If you follow the instructions to install Mobile Authenticator, you should have save your "Restore code".Able to login but unable to use the authenticator. Reason, i have change a new phone.
Send e-mail to battlenet and they request me for a valid form of identification - image of a valid id? What does they mean?
a screen capture of my account with my ID?
Kindly please advise
If you have a new phone, just reinstall the authenticator and use the Restore code.
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