dafuq? for real?

just started not long ago...haven't join any public game nor adding people yet. Should be safe right?

yeah, that for real......
they even change my password.
could you explain how they know my secret answer? and my email password.
both are total different.

and I don;t believe that so many keylogger flying around the world.

yes, i have Anti-malware, virus NOD32 every on....

i don't know how they do it.
byt, when they hack my account, i was playing half way.
then system kick me out, i login again, kick them out.
surprisingly, after few time of "you kick me, I kick you".
they able change my password, without receive a email notification from my email account.

Changing password requires a verification from email right? How does session hijacking change the password then

Hey guys the authenticator is only from ur mobile phone only right? say i borrow my friends device for the authenticator can it work?

so many kena hack.

btw, Under Communication Preferences>Privacy>Enable Real ID..

that "enable real id" got what use eh?? since i mostly play alone , so disable it better?

dont worry... server going down now, i think they are patching it

Session hijacking requires the victim to be online for them to target right? So if I never log-in = safe? lol..

We'd like to take a moment to address the recent reports that suggested that Battle.net® and Diablo® III may have been compromised. Historically, the release of a new game -- such as a World of Warcraft® expansion -- will result in an increase in reports of individual account compromises, and that's exactly what we're seeing now with Diablo III. We know how frustrating it can be to become the victim of account theft, and as always, we're dedicated to doing everything we can to help our players keep their Battle.net accounts safe -- and we appreciate everyone who's doing their part to help protect their accounts as well. You can read about ways to help keep your account secure, along with some of the internal and external measures we have in place to help us achieve our security goals, at our account security website here: www.battle.net/security.

We also wanted to reassure you that the Battle.net Authenticator and Battle.net Mobile Authenticator (a free app for iPhone and Android devices) continue to be some of the most effective measures we offer to help players protect themselves against account compromises, and we encourage everyone to take advantage of them. In addition, we also recently introduced a new service called Battle.net SMS Protect, which allows you to use your text-enabled cell phone to unlock a locked Battle.net account, recover your account name, approve a password reset, or remove a lost Authenticator. Optionally, you can set up the Battle.net SMS Protect system to send you a text message whenever unusual activity is detected on your account, keeping you aware of important (and possibly unwanted) changes.

For more information on the Authenticator, visit http://us.battle.net/support/en/article/ba...thenticator-faq

For more on the Battle.net Mobile Authenticator, visit http://us.battle.net/support/en/article/ba...thenticator-faq

For more on Battle.net SMS Protect, visit http://us.battle.net/support/en/article/ba...net-sms-protect

We also have other measures built into Battle.net to help protect players. Occasionally, when Battle.net detects unusual login activity that differs from your normal behavior -- such as logging in from an unfamiliar location -- we may prompt you for additional information (such as the answer to one of your security questions) and/or require you to perform a password reset through the Battle.net website. World of Warcraft players might be familiar with this security method already, and Diablo III players may begin to encounter it as well.

As always, if you think you've been the victim of an account compromise, head to the "Help! I've Been Hacked!" tool at http://us.battle.net/en/security/help for assistance.

Seems that they are trying to avoid from officially admitting an issue while trying to give a "response" to overwhelm complaints from users (especially those that got hacked).

I think its easy for bystanders to just say that.
But if you put yourself in the shoes of those who got hacked, Im sure the feeling would be furious+mood spoiled to play+feels like boycotting Blizzard.

My own experience my gold was in limbo on the auction house, after I used all of my gold on a buyout, not getting item, not getting gold back.
Luckily it was sorted out now.
I think its to be expected for an online game to have these kind of problems, but trust me experiencing them is hellish.

How you gone with the process. After you kena what you do? I just submit a ticket to blizzard.