QUOTE(netmask8 @ Feb 23 2014, 12:36 PM)
MAS Service + Security/Safety flight are much much better than AA .. In some route, MAS flights were cheaper.
If MAS goes bankrupt, AA will be most beneficial and gain.. And now, Tony/AA plays war of word on this..
He should "jaga kain sendiri" instead of critizise MAS .. He relocated AA HQ to Indo to have better cost,
but did not provide employment to local ppls. He should worry how to fund and pay interest rate for AA's
expansion 300 fleets which is in big sum of cost and how improve AA services/safety..
Any wrong-doing, AA will not be survived with big purchase of fleets. Heard many feedbacks abt
AA's service, cancel flight without notice, hidden charges, cool + proud flight attendants ..etc
Low cost budget pay its price and would you want to compromise it for yr holiday/business plan?
But the bottom line is AA still make money and consistently for the past several years.
People say its because AA get this benefit or this route or that route.
But MAS had all of that before AA turned up and still lose money from time to time.
In fact , tax payers agreed to buy and own their planes , and lease back to MAS, and yet they lose money.
http://www.travel-impact-newswire.com/2002.../#axzz2u88R0KzNMAS has also sold their HQ several years back.
Anyhow, a lot of us don't want our national carrier to die. There is no point talking about AA.
AA's service is quite lean to those of who are used to SIA or MAS. But the thing is AA has captured a different type of customer - no frill , cheap budget customers. People who used to take trains and express buses. I was on an AA flight several years ago. There were a couple of teenagers seated near me. They were excited because they got to travel on a plane (for the first time) from Penang to KL for relatively low price. A similar analogy is Digi. Digi as we know has poor coverage compared to Maxis but yet they make huge amounts of profit. Because Digi caters to a different customer.
I think MAS has the wrong strategy. They need to go for premium customers and create another subsidiary airline (with a different name) to compete with AA. The subsidiary airline will have a very lean cost structure. This way customers are not confused, is MAS a premium brand or a low cost brand. Lastly, the CEO has to bring down the cost and re-org from ground up.