Hi, I am htc sensation xe user here. I still like to use this kind of phone, plus also the beats audio makes me won't regret after purchase it

Just want to ask you. I have experience a minor problem about when charging the phone, I press the power button and try to unlock the ring, the touch screen seems like crazy. The pointer point touch anywhere and I did not touch it, is it my touch screen sense problem?

This only occur especially when charging my phone. So is it I need to send this case to HTC customer care there?

I CONFIRM my one is ORI Charger, got SiS sticker at there. So if like this, is it I need to report HTC? Report based on my charger something wrong or my smartphone something wrong?

Please help me~

Sometimes it is impossible don't just touch phone when charging. When you receive incoming call when charging, you cannot say just leave it there and don't answer the incoming call, right?

I have been report to HTC Customer Care. They say that you go to setting ---> power ---> untick the "Fast Boot', you might not experience like this. If still occur, try to uninstall the third-party application, sometimes may cause it conflict. OR you try to factory settings~ Lol~ Very normal common answer to give me..

I maybe try next time request HTC Customer Care comes to my house, and delivery this "something wrong toys" to service center. I cannot tahan this problem occur and occur again and my one still valid under warranty

This post has been edited by JuneResources: Dec 2 2012, 01:20 PM

I also experience like this, but sometimes la~ A bit minor problems.

A bit disappointed for this product..

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Added on December 4, 2012, 11:43 amIs it we want to report this problem to HTC Customer Care? I hope can more and more people make an enquiry to this problem so that our smartphone problem can be solved as soon as possible, otherwise this problem still occur until now~

This post has been edited by JuneResources: Dec 4 2012, 11:43 AM