Just to share my experience here with Allscript. Many years back, i started collecting this magazine called Air Combat Collection with models from Italieri i believe (RM6.90 only first issue, subsequently 9.90). After getting tired of chasing issue after each issue around town, i went to their HQ(old HQ before they shifted) and made a subscription. Mind you, back then their HQ is just a two level factory lot with the office upstairs, and stock storage downstairs. So i was told that if i want the models fast, i could place a subscription and will be notified when the magazines arrive to go straight to the office to collect.
And so i agreed to go to the office to collect direct, instead of having to wait further for the items to be delivered fortnightly via post. And what a mistake that was to rely on them.
1. They NEVER EVER called to notify me. I have to make calls monthly just to ask if the new stocks have arrived.
2. Towards the end of the issuance, i was busy and was away from KL. Thinking that a subscription would secure my issues, i waited for them to call me to notify me when the stock arrive. However, the call never came. And when i'm back in KL, i went to the office to collect the last 6 issues. To my DISAPPOINTMENT, i was told they ran out of two issues because they fully sold them out! What the hell! And to top it off, i was told they couldnt restock because the factory was burnt down in the UK where the mag is published. I couldnt verify to this day if their bullshit is true. What i know is i missed out on two planes (one of which is the AH-1 Cobra which i really liked) which i saw other collectors have. This remains a very sore point in collecting this series.
And this has made me shun Allscript ever since, which is also the reason why i have never collected anything related to allscript ever again, this FAC series included.
However, when i saw the Helicopter Magazine brought in, i was tempted again (one reason is because the AH-1 and AH-64 is in the series, which i left out from Air Combat Collection). Deep inside, I hoped Allscript improved to be better after all these years, but having seen your comments, i have a gut feeling i'm in for another round of Allscript's bullshit again. Case in point is when i have Issues 1-3, but somehow am still struggling to locate issue 4 even after the so-called 'fortnight' period.
I do hope that fellow collectors here just keep a lookout for each other since we're in this together, whether we prefer retail purchase or subscribing.
1.)Their factory burnt down in the UK? I don't think so.
2.)When you subscribe for the Air Combat Collection,do you have to pay for it first before you go to Allscript office to get your models or not?
3.)I think you already know this,but don't ever expect Allscript to contact you for the latest magazines,they will never do that.