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 For those getting the CE

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TSjackyflc
post May 15 2012, 02:29 PM, updated 14y ago

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I am planning to get the Standard Edition today and then upgrade it to the Collector's Edition when it arrives.

Anyone planning in doing so? And has anyone called the support number for Battle.Net Malaysia in the website?
TSjackyflc
post May 15 2012, 02:37 PM

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QUOTE(ahtun9 @ May 15 2012, 02:35 PM)
i'm doing that.. i sent ticket to CSR and they say can.. after u replace with CE u provide them the standard edition key.. and they can make the old key available for use again
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Which CSR did you mail to? For SEA or the US.Diablo3 bla bla that one?
TSjackyflc
post May 15 2012, 02:40 PM

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QUOTE(ahtun9 @ May 15 2012, 02:38 PM)
actually i sent to US ones.. but i think should be same right.. since we're under US region anyway
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Awesome! Thanks for double confirming it. Makes me feel so much better. After you're done claiming the key do you mind sending me a PM and guide me? please? tongue.gif
TSjackyflc
post May 15 2012, 04:39 PM

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http://us.battle.net/d3/en/forum/topic/4175421603?page=2#24
TSjackyflc
post May 16 2012, 04:19 AM

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QUOTE(I<3LYN @ May 16 2012, 01:07 AM)
already doing that smile.gif pray hard that blizzard will return a new std key for us.
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There's a lot of people who did the same with us worldwide so hopefully even in the worst case scenario they aren't planning to re active our keys we have an army storming their support hahaha.
TSjackyflc
post May 17 2012, 02:39 AM

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QUOTE(ahtun9 @ May 16 2012, 10:03 AM)
I'll let u guys know when my CE arrives tmr okay? smile.gif
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Your CE arriving tomorrow? Damn. I gotta wait till next week!
TSjackyflc
post May 17 2012, 04:23 PM

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QUOTE(ahtun9 @ May 17 2012, 04:11 PM)
i duno maybe he simply say lol.. anyway just got it.. so heavy !  icon_rolleyes.gif


Added on May 17, 2012, 4:15 pmOkay just an update to all those having doubts about "buying digital edition" and replace with CE later part. I sent another ticket to Blizzard this morning.

Me:  whistling.gif
Hi, just an update to this matter. So I ended up buying a retail box copy of Standard Edition, that would work too right? And it's a SEA version btw. If yes then I'll replace it with CE today. Thanks!

CSR:  cool2.gif
Hi there!

Thanks for contacting us. I'm sorry that I wasn't able to talk to you while you were online.

That will work as well, just let us know when you have upgraded from the standard version to CE and we will return a new standard key to you. You can then give that key to anyone you want. smile.gif

Regards,

Game Master Chulholut

There, cheers!  rclxms.gif
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Sweet. Btw you use the ticketing feature to contact them or? I've open tickets at the support for days now but still no reply. Lol
TSjackyflc
post May 17 2012, 04:29 PM

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QUOTE(ahtun9 @ May 17 2012, 04:26 PM)
Yeah under the Support tab.. not sure I always get quick replies from them  cool2.gif

Maybe certain issues they chose not to reply lol
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Mind sharing which "tab" you used to open the ticket?

Ya know the one where "I would like to refund" "I have problem with my payment" those options.
TSjackyflc
post May 17 2012, 07:18 PM

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QUOTE(ahtun9 @ May 17 2012, 05:00 PM)
Mine is under I have a problem with my starter account. Actually I also simply pick one. lol
u already waited 2 days.. might as well wait 1 or 2 more la.. haha!  brows.gif
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Keep us updated after you got your Standard Key back alright? biggrin.gif
TSjackyflc
post May 18 2012, 07:42 PM

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QUOTE(ahtun9 @ May 18 2012, 06:36 PM)
no la they answered me twice saying it's doable.. now i ask them to restore it so my friend can use the key.. 24hrs d havent do it for me
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Yup its doable. I saw that a few people in the Official forum already receive their keys back. rclxm9.gif

Anyways I realize there is a Malaysia number for B.net support also. Have you tried calling that?


TSjackyflc
post May 21 2012, 07:28 PM

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QUOTE(ahtun9 @ May 19 2012, 01:16 PM)
still haven't reply.. call malaysia hotline ask me follow american time.. wth


Added on May 21, 2012, 4:21 pmYay, finally get new keys from Blizzard.. happy day!
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You got it from Ticket or phone call? smile.gif
TSjackyflc
post May 22 2012, 02:38 AM

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QUOTE(deyamato @ May 22 2012, 02:19 AM)
Question : im still at starter edition (guest pass) , just done Act 1 can i use CE straight upgrade became full version ?

or i have to spend from standard edition only work upgrade to CE ?
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You can and should go to CE anyways. Lol. The reason we got the standard is to play it while waiting for our CE to arrive smile.gif

 

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